Home Care Software

  • ▸ Your Single System of Record for Multiple Lines of Service
  • ▸ Single Patient and Employee Record across all Lines of Service
  • ▸ Home Care, Home Health, Private Duty Nursing, Non-Medical, Therapy
  • ▸ Bring Operational Efficiency through Real-Time Exception based Management Tools
  • ▸ Mobile Solutions for Point of Care and EVV
  • ▸ The Solution your Administrative, Clinical and Financial Staff can agree on.

CareVoyant is a specifically designed software for Home Health Care agencies that can also handle Private Duty Nursing and Non-Medical/Personal Care under ONE Patient, Employee Record making it the Single System of Record for home care agencies. CareVoyant functions – Intake, Scheduling, Clinical, Financial, Messages, Notification, Reports and Dashboards – streamline workflow, meet comprehensive regulatory requirements, improve quality of care, optimize reimbursement, and bring operational efficiency to your agency.

Solution Highlights

clinical

Intake Admission

  • Set up a Single Patient Record for multiple lines of service – Private Duty Non-Medical/Personal Care, PDN, Home Health.
  • Establish PPS Episodes under one admission.
  • Multiple admission records for a patient to track historical clinical and financial information.
  • Establish authorization records for Medicare Advantage plans
  • Patient’s clinical and financial records are kept under one patient record for their lines of services.
  • Significantly reduce redundant data entry.
  • Ability to scan and attach photos and other documents to patient records.

service

Service Authorization

  • Set up PPS Episodes for Medicare PPS
  • Establish Insurance Authorization for Medicare Advantage.
  • Link scheduling, clinical and billing to PPS Episodes and Plan of Care.
  • Validate scheduled against frequency attached to the plan of care.
  • Set up schedule templates to create schedules from the authorization.

schedule

Scheduling

  • Integrated with Plan of Care (485) and billing ensuring compliance
  • Establish and manage schedules for Plan of Care
  • Use Color Coded Schedules, Patient and Employee views manage Schedules.
  • Match Patient to appropriate Field Employee
  • Enter, manage and track licenses for employees

poc

Clinical & Point of Care

  • Integrated with Intake, Order Entry, Care Plan, Scheduling & Billing.
  • Provide all the information needed at Point of Care.
  • Complete initial assessments and create Plan of Care from assessments.
  • Use Briggs forms or allows agencies to bring in their own Assessments & Forms
  • Allow documentation using an Android Tablet, iPad or Windows Tablet or Laptop
  • Integrated with Intake, Order Entry, Plan of Care (485), Care Plan, Scheduling & Billing.
  • Clinicians have access to all the information needed at Point of Care.
  • Improve productivity & ease of use
  • Create 485 and OASIS from Integrated SOC/ROC and Recert Assessments
  • Integrated with SHP for clinical analysis.
  • Use Briggs forms or allows agencies to bring in their own Assessments & Forms
  • Document to Care Plan during the episode
  • Use Aide Care Plan to create and document Aide Tasks.
  • Allow documentation using an Android Tablet, iPad or Windows Tablet or Laptop

message

CareVoyant Mobile

  • Ability to clock In, clock Out and document services provided
  • Provide Electronic Visit Verification (EVV) using GPS or NFC.
  • Integrated with Aide Care Plan, Scheduling, Billing & Payroll
  • Compliant with established Aide Care Plan.
  • Ability to capture Patient and Employee signatures.
  • Monitor shifts/visits in real-time using Real Time Schedule Monitor.

telephony

CareVoyant Telephony

  • Ability to use Telephony when connection is limited.
  • Integrated with Aide Care Plan, Scheduling, Clinical Notes, Billing & Payroll
  • Clock in, Clock out and document services provided with EVV
  • Agencies can monitor shifts/visits in real-time.

miles

CV Miles

  • Select employees based on distance from patent’s home or previous shift optimizing travel expenses
  • Use Real Time Schedule Monitor to locate employees when the schedules do not start on time.
  • Calculate travel miles & time during verification.

real_time

Schedule Monitor

  • Monitor missed shifts and exceptions in real-time
  • Late Start, GPS Mismatch, Late End, and Missed Tasks Alerts
  • Locate the employee when employee is late for a shift and proactively notify the patient
  • View shift documentation when shift is in progress

billing

Billing & Accounts Receivable

  • Handles PPS and Medicare Advantage Billing Requirements.
  • PPS Billing Manage to validate the requirements for PPS Billing.
  • Meets disparate billing requirements for Medicaid, Medicare, Insurance and Private Pay
  • Ability to create claims in 1500, UB04, or Paper Invoice format
  • Claim Scrubber enables agencies to send clean claims and reduce collection time & efforts using
  • Receive and post payments automatically from ERN from intermediaries
  • Use Collection Functions to identify and manage overdue claims and accounts
  • Provides effective revenue cycle management
  • Robust financial reporting and dashboards to analyze financial performance

cv_message

CV Message Center

  • One common area to view all communications and alerts
  • Alerts from Scheduling, Events & Alerts, and Report Scheduler to Employee’s and Patient’s Inbox
  • HIPAA compliant messaging application for internal communications
  • Send messages to CareVoyant users, Patients and Employees

patient_portal

Family Portal

  • Secure and HIPAA compliant access to Schedules, Shift Offers, Available Shifts, and Demographic Information
  • Field Staff can securely communicate with other CareVoyant users or Patients
  • Field Staff can view Schedules, Demographic Information, and Licenses
  • Field Staff can view Shift Offers and Available Shifts before accepting the Offer or Applying for shifts
  • Access the portal on any smart phone (iOS, Android)

emp_Portal

Employee Portal

  • Field Staff can securely communicate with other CareVoyant users or Patients
  • Secure and HIPAA compliant access to Schedules, Shift Offers, Available Shifts, and Demographic Information
  • Field Staff can view Shift Offers and Available Shifts before accepting the Offer or Applying for shifts
  • Field Staff can view Schedules, Demographic Information, and Licenses
  • Access the portal on any smart phone (iOS, Android)

events

Events & Alerts

  • Proactive detection, notification and management of events & exceptions
  • Examples of Events: New Admission, Patient Discharge, Expiring or Expired Authorizations, Missed Shifts/Visits, etc.
  • Schedule Events to run at predetermined time

reporting

Reporting

  • Use robust library of Clinical, Financial, Scheduling, and Census reports to meet reporting requirements
  • Schedule reports to run and be delivered to selected users, patients, and field staff
  • Reports can be grouped and assigned by User or User Role
  • Virtually unlimited reporting options with the ability to modify existing reports ore create new reports
  • Save reports as a PDF, CSV, Excel, TIFF or XML files

dashboard

Dashboards

  • Proactively monitor key performance indicators by organizing information charts in one screen
  • View key metrics in timely manner and take corrective action
  • Group and assign charts as dashboards by User or User Role
  • Option to create agency defined Dashboards

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Microsoft SQL Server 2014
Microsoft Windows Server 2012
Health Level Seven International
BBB Accredited Business since 10/01/2013
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