CareVoyant - Software for
Skilled Nursing Facilities and Assisted Living

CareVoyant for CCRC is a complete and comprehensive Cloud-based integrated CCRC software that is specifically designed for providing multiples lines of CCRC – SNF, Assisted Living, Independent Living, Home Care, or Outpatient Services.
  • Manage Intake, Scheduling, Clinical, Financial, Messaging, Notification, Reporting, and Dashboard with ease.
  • Streamline workflow, meet comprehensive regulatory requirements, improve quality of care, optimize reimbursement, and bring operational efficiency to your practice.

Solution Highlights

  • Your Single System of Record for Multiple Lines of Service

  • Single Patient and Employee Record across all Lines of Service

  • Independent Living, Assisted Living, SNF

  • Bring Operational Efficiency through Real-Time Exception based Management Tools

  • Mobile Solutions for Point of Care and EVV

  • The Solution your Administrative, Clinical and Financial Staff can agree on.

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Intake Admission

  • Establish a single patient of record to consolidate all patient information

  • Maintain multiple admission records for a patient to track historical clinical and financial records for each admission.

  • Use multiple concurrent admission records to maintain clinical and financial records for services provided through different lines of service

  • Maintain unlimited number of diagnosis codes for each admission

  • Maintain Census Records for each admission

  • Scan and attach photos and other documents to patient records


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Service Authorization

  • Manage Insurance, Medicaid or Managed Care Service Authorizations

  • Establish Insurance Authorization for the Plan in addition to the physician Plan of Care

  • Service Authorization & Plan of Care are linked to Scheduling, Clinical and Billing

  • Prevent scheduling outside of Authorizations

  • Establish schedule templates to create schedules from the authorization


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Clinical & Point of Care

  • Integrate clinical functions with intake, census and billing

  • Use Hub Page to display all census patients and access patient clinical information (Clinical Summary, Order, Care Plan, etc.)

  • Collect, view and manage clinical records across multiple admissions or lines of business

  • Manage medication, treatment and other orders with drug-to-drug, drug-to-allergy, drug-to-food interactions

  • Validate clinical note for accuracy and completeness

  • Create Plan of Care and MDS from clinical assessments

  • Option to use Briggs Home Care forms

  • Document Electronic Medication Administration Record (eMAR) during the shift

  • Document Electronic Treatment Administration (eTAR) during the shift

  • Document to the plan of care and care plan – by documenting on problems, goals and interventions

  • View and manage clinical notes using Clinical Notes Manager


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Billing & Accounts Receivable

  • Integrate Billing and Accounts Receivable functions with intake, eligibility verification, authorization, scheduling and collections.

  • Bring Billing and Accounts Receivable functions together for multiple lines of business.

  • Verify eligibility in real-time or batch mode using ANSI 270/271 formats

  • Bill for Medicaid, Insurances, Manage Care companies or county waiver programs

  • Handle both UB04 and 1500 requirements.

  • Use Claims Scrubber to identify and correct claim errors before sending the claims

  • Use statement functions manage private pay patients

  • Use ERN functions to electronically import insurance payments.

  • Use Collections Manager streamline and mange claims and accounts collections


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Events & Alerts

  • Enables proactive detection, notification and management of events & exceptions

  • Examples of Events: New Admission, Patient Discharge, Expiring or Expired Authorizations, Missed Shifts/Visits, etc.

  • Provides data entry alerts through instant Alerts

  • Schedule Events to run at predetermined time


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Reporting

  • Includes robust library of Clinical, Financial, Scheduling, and Census reports to meet reporting requirements

  • Ability to assign reports by User or User Role

  • Enables agencies to schedule reports to run and be delivered to selected users, patients, and field staff

  • Ability to save reports as a PDF, CSV, Excel, TIFF or XML files

  • Provides virtually unlimited reporting options with the ability to modify existing reports ore create new reports


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Dashboards

  • Proactively monitor key performance indicators by organizing information charts in one screen

  • Group and assign charts as dashboards by User or User Role

  • Allows agencies to view key metrics in timely manner and take corrective action

  • Ability to create agency defined Dashboards


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CV Message Center

  • HIPAA compliant internal messaging application for internal communications

  • Provide one common area to view all communications and alerts

  • Ability to send messages to CareVoyant users, Patients and Employees

  • Send alerts from Scheduling, Events & Alerts, and Report Scheduler to Employee’s and Patient’s Inbox


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Family Portal

  • Provide patients and families convenient, secure and HIPAA compliant 24-hour access to Demographic, Schedule and Personal Health Information

  • Allow patient family ability to send and receive messages through HIPAA compliant CV Secure Messaging

  • Improve communication with Patients and Families

  • Ability to link one or more patients to a login

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