California EVV Software – Medi-Cal Compliant Home Care Software
Ensure compliance with California’s Medi-Cal Electronic Visit Verification (EVV) requirements using CareVoyant's comprehensive EVV software.
Designed for California home care agencies, our solution offers seamless integration with Sandata, real-time visit verification, automated scheduling, and accurate billing—helping you minimize claim denials and enhance operational efficiency.
With GPS-enabled mobile check-ins, telephony support for landlines, and HIPAA-compliant security, CareVoyant simplifies California EVV compliance while boosting caregiver accountability and patient care.
✅ Medi-Cal Approved EVV System
✅ Real-Time Visit Tracking & Automated Compliance Reporting
✅ Integrated Platform for EVV, Scheduling, Billing & Payroll
Request a Free Demo Today to discover how CareVoyant can assist your California home care agency in maintaining compliance and efficiency!
Blog: Selecting the Right EVV Home Care Software
Request for Information
Customer Testimonials
What people are saying about our enterprise solutions
Versatile and Comprehensive
Real time documentation is an evidenced based critical function of providing proper care to every patient, CareVoyant facilitates this function with ease.
Patient Intake
Patient / Staff scheduling
EVV Compliance
Real time care documentation
Joshua Yourishin, Clinician
Amazing! Learned so much
The amount of features CareVoyant has is amazing!
There is so many of them we have not been utilizing as a company but need to. The amount of things offered all in one program make my job so much easier.
DND, we have many caregivers who need to use it and with EVV becoming mandatory this would be a great option for caregivers to have. It will also help with timely billing and reduce late billing.
Tonetta Schindler, Assistant Operations Manager
📞 Call Us Today or Request a Free Demo to see how CareVoyant can simplify EVV compliance for your California home care agency!
California Home Care & EVV Compliance
California’s Department of Health Care Services (DHCS) mandates EVV compliance for all Medi-Cal (Medicaid) funded home care services to ensure accurate documentation and prevent fraud. California follows an Open Model, allowing providers to use their own EVV system as long as it integrates with the state aggregator, Sandata.
Key California EVV Regulations
EVV Model: Open Model – providers can use either the state-run CalEVV system or a certified third-party EVV solution.
Aggregator: Sandata is the designated EVV aggregator for Medi-Cal services.
Implementation Deadlines:
Phase I: January 1, 2021 – Personal Care Services (PCS) required EVV implementation.
Phase II: January 1, 2022 – Home Health Care Services (HHS) added to the EVV mandate.
Mandatory EVV Components: GPS-enabled mobile apps, landline-based telephony, and manual verification must be used for visit tracking.
EVV Compliance Challenges in California
Regulatory Complexity & Dual Funding Models
California has multiple payer sources for home care, including Medi-Cal, Veterans Administration, Private Pay, and Long-Term Care Insurance. This makes EVV implementation complex, as agencies must comply with different billing, reporting, and integration requirements.
High Population Density & Urban Compliance Issues
In dense cities like Los Angeles and San Francisco, caregivers may struggle with EVV check-ins due to GPS inaccuracies in high-rise buildings.
Large agencies managing hundreds of caregivers must ensure real-time compliance monitoring to avoid penalties.
3. Labor Law Compliance & EVV Integration
California has strict home care labor laws, including:
Split shift premiums for caregivers working multiple short shifts in a day.
Live-in caregiver compensation laws, requiring agencies to account for overnight care differently.
Mandatory unpaid meal breaks, which must be reflected accurately in EVV records to avoid labor law violations.
California Home Care Market Statistics
Medi-Cal is the largest home care payer: Over 12 million Californians are covered under Medi-Cal, driving high demand for EVV compliance.
High Caregiver Turnover Rate: The annual caregiver turnover rate in California exceeds 50%, making onboarding and training for EVV a continuous challenge.
Urban vs. Rural Disparity: While EVV adoption in cities is high, rural areas still struggle with technology limitations and caregiver shortages.
CareVoyant is Medi-Cal Approved! Get a Free Demo today to ensure your agency is prepared for California's evolving EVV requirements!
Why CareVoyant is the Best California EVV Software for Home Care Agencies
CareVoyant's California EVV software is designed to help home care agencies meet Medi-Cal Electronic Visit Verification (EVV) requirements while enhancing efficiency, reducing administrative burdens, and improving caregiver accountability. Our all-in-one home care software seamlessly integrates with California's state EVV aggregator, ensuring real-time data submission and compliance.
Seamless Integration with Medi-Cal EVV System
✔ Automatic Data Submission – Ensure real-time reporting to California's EVV aggregator, Sandata.
✔ Medi-Cal Compliant System – Stay updated with state and federal EVV mandates.
User-Friendly Mobile App with GPS Verification
✔ Easy Clock-In & Clock-Out – Caregivers can log visits via a GPS-enabled mobile app.
✔ Secure & Accurate – Verify service location and time to meet Medi-Cal requirements.
Flexible Telephony for Landline-Based Check-ins
✔ Backup EVV Method – Supports caregivers without smartphone access.
✔ Secure Call Logging – Capture visit details through a registered landline.
Real-Time Visit Tracking & Monitoring
✔ Live Updates – Monitor caregiver visits and prevent missed appointments.
✔ Alerts & Notifications – Get instant alerts for late or missed check-ins.
Automated Scheduling, Billing & Compliance Reporting
✔Streamline Workflows – Reduce manual data entry errors and administrative burden.
✔Faster Claims Processing – Ensure timely and accurate Medicaid reimbursements.
CareVoyant provides California home care agencies with a comprehensive EVV system that simplifies compliance while enhancing service quality and efficiency.
Schedule a Consultation and discover how CareVoyant can help your agency stay Medi-Cal-compliant and profitable!
Benefits of Using CareVoyant’s Medi-Cal Approved EVV Software
CareVoyant’s California EVV software is designed to help home care agencies stay Medi-Cal compliant, reduce administrative burden, and improve caregiver accountability. Our all-in-one home care software streamlines visit verification, scheduling, billing, and reporting, ensuring accuracy and efficiency.
With CareVoyant’s Medi-Cal-approved EVV system, California home care agencies can stay compliant, improve operational efficiency, and enhance caregiver performance—all in one platform.
Request a Free Demo Today and see how CareVoyant can simplify California EVV compliance for your home care agency!
Frequently Asked Questions (FAQ) About California EVV Compliance
Understanding California’s Electronic Visit Verification (EVV) requirements is essential for home care agencies to remain Medi-Cal-compliant and avoid claim denials. Below are answers to frequent questions about EVV compliance in California.
-
California requires all home care agencies providing Medicaid-funded services to use an Electronic Visit Verification (EVV) system in compliance with the 21st Century Cures Act. The Department of Health Care Services (DHCS) and the California Department of Social Services (CDSS) oversee EVV implementation. Agencies must verify service type, caregiver identity, visit time, and location.
-
CareVoyant seamlessly integrates with CalEVV, California’s state-sponsored EVV system, and third-party vendors such as Sandata and HHAeXchange. This ensures real-time visit validation, automatic claims submission, and compliance with Medi-Cal billing requirements.
-
California’s Phase 1 EVV implementation applies to personal care services (PCS), while Phase 2 expands EVV to include home health care services (HHCS). Providers offering Medicaid-funded IHSS, Waiver Personal Care Services (WPCS), and respite care must use an EVV-compliant system like CareVoyant.
-
Agencies that fail to comply with CalEVV and Medi-Cal EVV regulations risk:
Delayed or denied claims for home care services.
Fines and penalties imposed by DHCS/CDSS.
Ineligibility for Medicaid reimbursements if visit data is incomplete or inaccurate.
-
Unlike states that mandate a single EVV vendor, California allows provider choice for EVV systems. Agencies can use CalEVV (Sandata) or an alternative EVV solution that meets state compliance guidelines. CareVoyant supports both options, offering seamless data reporting and claims submission to Medi-Cal’s EVV aggregator.
-
DHCS and CDSS require caregiver training on EVV usage, mobile app navigation, and visit verification procedures. CareVoyant simplifies this with:
User-friendly mobile apps for easy check-in and check-out.
Training modules to educate caregivers on EVV compliance.
Automated reminders to ensure accurate visit documentation.
-
Yes! CareVoyant simplifies multi-payer billing for California home care providers by:
Handling both Medicaid (Medi-Cal) and private pay claims.
Ensuring clean claim submissions for faster reimbursements.
Reducing manual entry errors through real-time visit verification.
-
CareVoyant provides real-time EVV data submission to CalEVV, with features like:
Automated alerts for missing or incomplete visit data.
Built-in reports for compliance audits.
Seamless integration with Sandata for DHCS/CDSS reporting.
-
Agencies should start by:
Selecting an EVV-compliant system like CareVoyant.
Training caregivers and staff on EVV usage.
Testing data submission to CalEVV before full implementation.
Ensuring accurate claims processing through a compliant billing workflow.