Florida EVV Software – FL AHCA-Compliant Home Care Software
Simplify Electronic Visit Verification (EVV) compliance in Florida with CareVoyant’s fully integrated EVV home care software platform.
CareVoyant provides seamless EVV integration, real-time visit verification, automated scheduling, and precise billing—helping reduce claim denials and improve operational efficiency.
With GPS-enhanced mobile check-ins, telephony support for landlines, and HIPAA-compliant communication, CareVoyant simplifies Florida EVV compliance while boosting caregiver accountability and patient care.
✅ FL-AHCA EVV Compliant System
✅ Real-Time Visit Tracking & Automated Compliance Reporting
✅ All-in-One Platform for EVV, Scheduling, Billing & Payroll
Request a Free Demo Today and discover how CareVoyant can help your Florida home care agency stay compliant and efficient!
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Customer Testimonials
What people are saying about our enterprise solutions
Robust, yet easy to use comprehensive and customizable software!
Carevoyant allows multiple admissions (one for each payer) within One Patient Medical Record. All of its components including intake, scheduling, clinical, Document management, Reports (automated reporting can be set up to receive reports as needed or desired), KPI Dashboards, EVV, billing, payroll etc are very well designed to maximize workflow. It has great support and development teams, they help within minutes, and they are always open to suggestions for enhancements.
Other software may "appear" to be easier to use but they end up being more tedious in the end (from self-experience) because they lack the tools needed to be a top-of-the-line Agency!
James Martin, RN/CEO Administrator
The CareVoyant solution covers all our home care processes
The CareVoyant solution fulfills the EVV requirement by providing employees with a smartphone mobile app, telephony, and/or electronic keys which is integrated into their software.
The benefit will be extremely beneficial where Real time verification will reduced the potential for fraud and/or abuse. Currently, verifying employee schedules is a manual process, which consumes many hours. Since CareVoyant EVV is integrated with scheduling, automatically verifying schedules greatly reduce these hours. Scheduling issues can be addressed on a daily, not weekly, basis. Since schedule verification will be quicker, this means creating and submitting claims can be more timely.
Dean Smith, Director of Technology
📞 Call Us Today or Request a Free Demo to see how CareVoyant can simplify EVV compliance for your Florida home care agency!
Florida Home Care & EVV Compliance
The Florida Agency for Healthcare Administration (AHCA) oversees the state’s Electronic Visit Verification (EVV), which applies to all Florida Medicaid fee-for-service (FFS) Personal Care services and Home Health Care services requiring an in-home visit. The goal is to help improve care quality by making caregiver activities transparent and reduces the likelihood for error or fraud by identifying the patient, the caregiver's location, clock-in and clock-out times, and services provided.
Key Florida EVV Regulations
Aggregator: HHAeXchange is Florida’s designated EVV aggregator.
EVV Model: Florida uses an Open Model, which allows providers to choose either Florida’s Designated EVV Aggregator at no cost, or an alternate EVV vendor that integrates with HHAeXchange and is compliant with AHCA EVV requirements.
Service Types Covered: Medicaid-funded Personal Care Services, Home Health Care Services, or FFS in Florida.
Implementation Deadlines:
Mandated Launch: December 1, 2020
Latest Changes:
October 1, 2024: AHCA switches designated aggregator from NetSmart to HHAeXchange.
EVV Compliance Challenges in Florida
Connectivity Issues
Florida encourages providers to submit EVV data that is captured in full during the visit. However, Florida is a large state with many rural areas that have poor connectivity. Utilizing an EVV vendor that provides Offline Mode can help providers capture accurate and complete EVV data.
Integration with HHAeXchange
Integrating seamlessly with HHAeXchange, Florida’s designated EVV aggregator, is crucial for accurate authorizations, data reporting, and avoiding noncompliance penalties.
Field Staff Training and Education
Florida recognizes that training staff to be EVV compliant can be challenging. Newly onboarded caregivers should receive prompt technical training and have technical assistance available. All caregivers should be trained on any changes to FL State EVV requirements.
Florida Home Care Market Statistics
Growing Medicaid Home Care Demand: Over 600,000 Floridians rely on Medicaid-funded home care services, with demand rising due to one of the largest aging populations in the U.S.
Florida Medicaid Spending: Florida spends over $35 billion annually on Medicaid, with a substantial portion directed toward Home and Community-Based Services (HCBS) under the Statewide Medicaid Managed Care (SMMC) program.
Caregiver Workforce Shortage: Florida is projected to face a 30% shortage of home health and personal care aides by 2030, creating staffing and scheduling challenges for agencies statewide.
High EVV Compliance Adoption: Over 80% of home care agencies in Florida have transitioned to state-approved third-party EVV systems, integrating with the state’s EVV aggregator to maintain compliance.
CareVoyant is FL State Compliant! Get a Free Demo to ensure your agency is prepared for Florida EVV requirements!
Why CareVoyant is the Best Florida EVV Software for Home Care Agencies
CareVoyant’s Florida EVV software is specifically built to meet Florida AHCA compliance rules while simplifying operations, reducing administrative overhead, and ensuring accurate and efficient care delivery. Our all-in-one home care software platform integrates smoothly with HHAeXchange for real-time data capture, efficient submission, and improved compliance.
Seamless Integration with Florida EVV Aggregator
✔ Automatic Data Submission – Ensure timely reporting to Florida’s designated EVV aggregator.
✔ AHCA-Compliant System – Stay compliant with both state and federal 21st Century Cures Act mandates.
User-Friendly Mobile App with GPS Verification
✔ Easy Clock-In & Clock-Out – Caregivers can document visits using our intuitive mobile app with GPS verification.
✔ Accurate & Secure – Validate service location and time to meet Florida State EVV requirements.
Flexible Telephony for Landline-Based Check-ins
✔ EVV Backup Option – Supports caregivers who do not have access to smartphones or mobile internet.
✔ Reliable Visit Capture – Record visit details through secure, registered landline calls.
Real-Time Visit Tracking & Monitoring
✔ Live Visit Visibility – Track caregiver tasks in real-time to ensure visits occur as scheduled.
✔ Alerts & Notifications – Receive instant alerts for late, missed, or incomplete check-ins.
Automated Scheduling, Billing & Compliance Reporting
✔ Efficient Workflows – Eliminate manual processes, reduce data entry errors, and streamline your scheduling.
✔ Accelerated Reimbursements – Ensure accurate, compliant claims for faster Medicaid payments.
CareVoyant provides Florida home care agencies with a comprehensive EVV system that simplifies compliance while enhancing care delivery and operational efficiency.
Schedule a Consultation and discover how CareVoyant can help your agency remain AHCA-compliant and grow with confidence!
Benefits of Using CareVoyant’s AHCA Compliant EVV Software
CareVoyant’s Florida EVV software is designed to help home care agencies stay AHCA compliant, reduce administrative burden, and improve caregiver accountability. Our all-in-one home care software streamlines visit verification, scheduling, billing, and reporting, ensuring accuracy and efficiency.
With CareVoyant’s AHCA-approved EVV system, Florida home care agencies can stay compliant, improve operational efficiency, and enhance caregiver performance—all in one platform.
Request a Free Demo Today and see how CareVoyant can simplify Florida EVV compliance for your home care agency!
Frequently Asked Questions (FAQ) About Florida EVV Compliance
Understanding Florida’s EVV requirements is essential for home care agencies to remain FL AHCA-compliant and avoid claim denials. Here are answers to frequent questions about EVV compliance in Florida:
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Florida mandates all Personal Care Service (PCS), Medicaid Fee-For-Service (FFS) and Home Health Care Service (HHCS) providers comply with Electronic Visit Verification (EVV) as per the 21st Century Cures Act. The Florida Agency for Healthcare Administration (AHCA) oversees the EVV program, requiring agencies to electronically verify visits by capturing:
Service Type
Patient Name
Date of Service
Location of Service Delivery
Individual Providing the Service
Start and End Time of Service
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CareVoyant integrates with HHAeXchange, Florida’ state-designated EVV aggregator. Our platform ensures real-time visit verification, automated claim processing, and accurate compliance reporting.
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Service types that require EVV in Florida include:
Personal Care Assistance (PCA) and Personal Care Services (PCS)
In-Home Supports (HIS)
Home Health Services (HHS)
Medicaid Funded Services and Fee-For-Services (FFS)
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Non-compliant agencies may face:
Payment denials for unverified visits
Claims rejection due to incomplete EVV data
Audits and potential penalties for failing to meet Medicaid regulations
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Florida operates an Open EVV Model, allowing providers choose an EVV vendor that integrates with HHAeXchange, the state’s chosen EVV aggregator, or to use HHAeXchange through AHCA.
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Agencies must ensure caregivers are proficient in:
Understanding and explaining Electronic Visit Verification
Proper check-in/check-out procedures
Accurate documentation practices
CareVoyant provides training modules and compliance alerts to help ensure your agency meets these requirements.
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Yes! CareVoyant:
Integrates with HHAeXchange for real-time visit verification
Automates Medicaid claims submission to AHCA
Provides custom reporting tools to prepare for audits and monitor compliance metrics
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CareVoyant ensures compliance by:
Submitting real-time data to any state-designated aggregator
Issuing alerts for missing or incorrect data
Generating comprehensive compliance reports for audits
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Agencies should:
Implement a Florida AHCA-approved EVV solution like CareVoyant
Train caregivers and office staff on EVV best practices
Test EVV data submission with HHAeXchange before full implementation
Regularly audit visit data to maintain compliance