Key Performance Indicators (KPIs) for Home Care Providers

The Home Health Care Wire 

Your source for CareVoyant and industry news. July 13, 2023

Key Performance Indicators for Home Care – Definition

Key Performance Indicators (KPIs) can play a crucial role in helping home care agencies to meet these challenges, continue to grow, and improve the bottom line. KPIs can help agencies measure current performance, identify areas for improvement, set operational goals, and ensure the goals are met. Understanding KPIs and selecting appropriate ones for the organization will help agencies improve operational efficiency and meet their growth goals.

This blog will discuss the definition of Key Performance Indicators (KPIs) and why they are critical for effectively managing Home Care Agencies.

Even though these rules have now been in vogue for a while, most private duty nursing and non-medical agencies have to strike a careful balance between the high quality and continuity of care they provide and minimizing the overtime cost.

With falling reimbursements from third-party payers, and trying to strike a balance between expectations and quality of service for private pay patients, most home care agencies are trying to adapt their business models to limit caregivers to 40 hours a week.

Summer 2023 rankings of home healthcare software providers are out on G2.com. CareVoyant has been named as the Best Support, Leader, High Performer, and Easiest to Do Business With across Home Care Software Categories.

We thank our customers for their support and feedback.


Home Healthcare Industry News

NAHC files lawsuit over PDGM payment cuts

The National Association for Home Care and Hospice (NAHC) is taking its opposition to home health payment cuts to the courtroom, filing a lawsuit against CMS and the Department of Health and Human Services (HHS) on Thursday, July 6, 2023.

How Home Health Providers Can Financially Prepare For CMS’ 2024 Final Rule

The number one thing home health providers should be focused on ahead of the U.S. Centers for Medicare & Medicaid Services (CMS) final payment rule is finding any additional opportunities to increase revenue, experts believe.

Home care groups detail criticism of Medicaid HCBS worker wage proposal

The home care community generally approves of the Ensuring Access to Medicaid Services (Access NPRM) rule, which the Centers for Medicare & Medicaid Services proposed in April. However, it is unequivocally opposed to one provision — that 80% of Medicaid payments for three home- and community-based services (HCBS) be spent on direct care worker wages.


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ABOUT CAREVOYANT

CareVoyant is a leading provider of cloud-based integrated enterprise-scale home health care software that can support all home-based services under ONE Software, ONE Patient, and ONE Employee, making it a Single System of Record. We support all home based services, including Home Care, Private Duty Nursing, Private Duty Non-Medical, Home and Community Based Services (HCBS), Home Health, Pediatric Home Care, and Outpatient Therapy at Home.

CareVoyant functions – Intake, Authorization Management, Scheduling, Clinical with Mobile options, eMAR/eTAR, Electronic Visit Verification (EVV), Billing/AR, Secure Messaging, Notification, Reporting, and Dashboards – streamline workflow, meet regulatory requirements, improve quality of care, optimize reimbursement, improve operational efficiency and agency bottom line.

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