The Home Health Care Wire
Your source for CareVoyant and industry news. May 29, 2025
Reduce Unbilled Claims and Improve Cash Flow for your Home Care Agency
The impact of unbilled services is significant for home care agencies. Agencies pay employees for unbilled services even while they are not reimbursed, doubling the impact on cash flow and bottom line.
Home Care Agencies must develop metrics and processes to manage unbilled services. Home Care Software that provides the tools to monitor and reduce or eliminate unbilled services can go a long way. Reducing unbilled services will increase revenue, improve cash flow and the agency's bottom line to help them provide quality care and improve patient and employee satisfaction.
When a scheduled caregiver fails to arrive without prior notice, that can shake client trust. In home care, where consistency and reliability are essential, no-shows are more than just a scheduling hiccup—they increase liability and damage an agency’s reputation. Worse, now-shows often lead to revenue loss, missed compliance benchmarks, and poor client retention.
Scheduling challenges are not insurmountable. By identifying root causes and investing in an integrated home care software, agencies can build a more reliable caregiving workforce—and restore confidence in every scheduled visit.
Using separate communication tools can lead to poor communication between caregivers, clinicians, administrative staff, physicians, and patients. If messaging, eFax, and charting tools are provided through disparate means, communication becomes inefficient and there is more risk of creating HIPAA-compliance issues and information silos.
Connecting the care team under ONE Home Care Software will lead to improved patient satisfaction, more productive employees, enhanced compliance with regulatory requirements, and more successful patient outcomes.
Home Healthcare Industry News
Daily home health visits are unaffordable for 3 in 4 older adults, Harvard study finds
Roughly 75% of American households ages 75 and older do not have enough income to pay for daily home health aide visits in addition to their basic living expenses (which include housing, transportation, food and healthcare costs).
Lawmakers Reintroduce Bipartisan Bill To Update ‘Outdated’ Medicare Advantage Prior Authorizations
The Improving Seniors’ Timely Access to Care Act would amend part of the Social Security Act and establish requirements for MA prior authorizations, aiming to increase transparency and require an electronic prior authorization system.
ABOUT CAREVOYANT
CareVoyant is a leading provider of cloud-based integrated enterprise-scale home health care software that can support all home-based services under ONE Software, ONE Patient, and ONE Employee, making it a Single System of Record. We support all home based services, including Home Care, Private Duty Nursing, Private Duty Non-Medical, Home and Community Based Services (HCBS), Home Health, Pediatric Home Care, and Outpatient Therapy at Home.
CareVoyant functions – Intake, Authorization Management, Scheduling, Clinical with Mobile options, eMAR/eTAR, Electronic Visit Verification (EVV), Billing/AR, Secure Messaging, Notification, Reporting, and Dashboards – streamline workflow, meet regulatory requirements, improve quality of care, optimize reimbursement, improve operational efficiency and agency bottom line.
For more information, please visit CareVoyant.com or call us at 1-888-463-6797.