Michigan EVV Software – MDHHS-Compliant Home Care Software
Easily manage Michigan’s Electronic Visit Verification (EVV) requirements with CareVoyant’s all-in-one EVV software.
Built for Michigan home care agencies, our platform ensures seamless integration with the Michigan Department of Health and Human Services (MDHHS) and the state’s EVV data aggregator HHAeXchange, along with accurate visit verification, automated scheduling, and compliant billing—helping providers reduce administrative burden and minimize claim rejections.
With GPS-enabled mobile caregiver check-ins, telephony visit verification for landline visits, and HIPAA-compliant security, CareVoyant helps Michigan agencies improve caregiver accountability while enhancing operational efficiency and patient care.
✅ Michigan MDHHS-Compliant EVV System
✅ HHAeXchange Aggregator Integration
✅ Unified Platform for EVV, Scheduling, Billing & Payroll
Request a Free Demo Today and see how CareVoyant can help your Michigan home care agency stay compliant and efficient!
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Customer Testimonials
What people are saying about our enterprise solutions
Versatile and Comprehensive
Real time documentation is an evidenced based critical function of providing proper care to every patient, CareVoyant facilitates this function with ease.
Patient Intake
Patient / Staff scheduling
EVV Compliance
Real time care documentation
Joshua Yourishin, Clinician
Amazing! Learned so much
The amount of features CareVoyant has is amazing!
There is so many of them we have not been utilizing as a company but need to. The amount of things offered all in one program make my job so much easier.
DND, we have many caregivers who need to use it and with EVV becoming mandatory this would be a great option for caregivers to have. It will also help with timely billing and reduce late billing.
Tonetta Schindler, Assistant Operations Manager
📞 Call Us Today or Request a Free Demo to see how CareVoyant can simplify EVV compliance for your Michigan home care agency!
Michigan Home Care & EVV Compliance
Michigan’s Electronic Visit Verification (EVV) program is administered by the Michigan Department of Health and Human Services (MDHHS), which oversees Medicaid-funded long-term services across the state. The EVV requirement applies to home care providers delivering Medicaid-funded Personal Care, MI Choice Waiver, and Home Health services to ensure accurate documentation of visits, improve program integrity, and comply with the federal 21st Century Cures Act.
Key Michigan EVV Regulations
Aggregator: Michigan uses HHAeXchange as its state-designated EVV aggregator. The system consolidates visit data submitted by home care providers and alternate EVV vendors to ensure compliance with state Medicaid reporting requirements.
EVV Model: Michigan follows an Open Model. Agencies may use the state-provided HHAeXchange EVV system or choose a third-party EVV solution that integrates with the state aggregator.
Service Types Covered: EVV applies to Medicaid-funded Personal Care Services (PCS) and certain Home Health Care Services (HHCS) delivered under Michigan Medicaid, MI Choice Waiver, and MI coordinated health programs. These visits must capture the federally required EVV data elements, including the caregiver, service recipient, location of service, date, and visit start and end times.
Implementation Deadlines:
Home Health Care Fee for Service – April 1, 2024
Personal Care Services – July 1, 2024
Behavioral Health, MI Choice Waiver, Medicaid Managed Care Home Health Care Services, Home Help Individual Caregivers – September 3, 2024
EVV Compliance Challenges in Michigan
Integration With the State EVV Aggregator
Michigan MDHHS uses HHAeXchange as the state EVV system and data aggregator. Agencies using third-party EVV software must ensure their system successfully connects to the aggregator and transmits compliant visit data. Integration errors or rejected files can create compliance gaps and delay Medicaid reimbursements.
Vendor Integration Responsibilities
Agencies choosing an external system are responsible for implementation costs and ensuring the software meets state technical requirements and connects properly to the aggregator. This adds complexity for agencies managing system setup and data submission workflows.
Strict Compliance Monitoring & Performance Thresholds
Providers must maintain high EVV compliance rates and submit accurate visit documentation. Failure to meet compliance thresholds or maintain accurate records can result in corrective action plans, payment delays, or other enforcement actions.
Michigan Home Care Market Statistics
Growing Medicaid Home Care Demand: Michigan’s Medicaid programs support approximately 2.6 Michiganders, including 1 million children, with increasing demand being placed on the program.
Direct Care Workforce Shortage: Michigan faces a severe shortage of home healthcare workers, with a projected need for 170,000+ new home health aides, nurses, and other care staff by 2033.
Statewide EVV Implementation: Michigan fully implemented Electronic Visit Verification (EVV) in 2024. Providers must capture visit data such as service type, caregiver, location, and visit times. Agencies can use the state EVV system (HHAeXchange) or approved third-party EVV solutions that integrate with the state aggregator.
CareVoyant is MDHHS Compliant! Get a Free Demo today to ensure your agency is prepared for Michigan’s evolving EVV requirements!
Why CareVoyant is the Best Michigan EVV Software for Home Care Agencies
CareVoyant’s Michigan EVV software is designed to help home care agencies meet Michigan Department of Health and Human Services (MDHHS) Electronic Visit Verification (EVV) requirements while improving operational efficiency, reducing administrative workload, and increasing caregiver accountability. Our all-in-one home care software integrates seamlessly with Michigan’s EVV ecosystem, allowing agencies to securely transmit visit data and maintain compliance with state and federal mandates.
Seamless Integration with Michigan MDHHS EVV System
✔ Automatic Data Submission – Securely transmit visit data to the Michigan EVV aggregator through integrated workflows.
✔ MDHHS-Compliant Platform – Stay aligned with Michigan MDHHS and federal EVV requirements.
User-Friendly Mobile App with GPS Verification
✔ Easy Clock-In & Clock-Out – Caregivers can document visits using a GPS-enabled mobile application.
✔ Secure & Accurate Visit Verification – Capture location and visit time to ensure Michigan EVV compliance.
Flexible Telephony for Landline-Based Check-ins
✔ Reliable Backup EVV Method – Supports caregivers who do not have smartphone access.
✔ Secure Call Logging – Automatically records visit start and end times through telephony verification.
Real-Time Visit Tracking & Monitoring
✔ Live Caregiver Visit Tracking – Monitor caregiver visits in real time and prevent missed appointments.
✔ Smart Alerts & Notifications – Receive instant alerts for late, missed, or incomplete visits.
Automated Scheduling, Billing & Compliance Reporting
✔ Streamlined Operations – Reduce manual documentation and administrative workload with automated workflows.
✔ Accurate Claims Processing – Ensure EVV-verified visits align with billing and Michigan Medicaid reimbursement requirements.
CareVoyant provides Michigan home care agencies with a comprehensive EVV solution that simplifies compliance with Michigan MDHHS EVV requirements while improving care delivery, operational efficiency, and financial performance.
Schedule a Consultation and discover how CareVoyant can help your agency stay Michigan EVV-compliant and profitable!
Benefits of Using CareVoyant’s MDHHS Compliant EVV Software
CareVoyant’s Michigan EVV software is designed to help home care agencies stay MDHHS compliant, reduce administrative burden, and improve caregiver accountability. Our all-in-one home care software streamlines visit verification, scheduling, billing, and reporting, ensuring accuracy and efficiency.
With CareVoyant’s MDHHS Compliant EVV system, Michigan home care agencies can stay compliant, improve operational efficiency, and enhance caregiver performance—all in one platform.
Request a Free Demo Today and see how CareVoyant can simplify Michigan EVV compliance for your home care agency!
Frequently Asked Questions (FAQ) About Michigan EVV Compliance
Understanding Michigan’s Electronic Visit Verification (EVV) requirements is essential for home care agencies to remain Michigan Health Care Programs (MHCP) compliant and avoid claim denials. Below are answers to frequent questions about EVV compliance in Michigan.
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Michigan requires Medicaid-funded home care providers to comply with Electronic Visit Verification (EVV) as mandated by the 21st Century Cures Act. EVV implementation is overseen by the Michigan Department of Health and Human Services (MDHHS) under Michigan Health Care Programs (MHCP).
EVV systems must electronically verify caregiver visits by capturing:
Type of service performed
Individual receiving the service
Date of service
Location of service delivery
Caregiver providing the service
Visit start and end times
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CareVoyant integrates with Michigan’s EVV infrastructure through the HHAeXchange aggregator. All EVV visit data must be transmitted through this platform, even when agencies use third-party EVV solutions.
Our platform supports:
Real-time visit verification
Automated claims workflows
Secure EVV data submission to meet MHCP compliance requirements
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Michigan EVV requirements apply to Medicaid-funded services delivered in the home or community, including:
Personal Care Assistance (PCA) services
Home health care services
Certain waiver services requiring visit verification
Consumer-directed community supports (CDCS)
These services must record EVV visit data to be eligible for Medicaid reimbursement.
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Agencies that fail to meet Michigan EVV requirements may face:
Medicaid claim denials for visits without EVV verification
Payment delays due to incomplete visit data
Compliance monitoring and corrective action plans
Possible financial recovery actions if services cannot be verified
Beginning in 2026, MDHHS will actively review provider EVV compliance levels and issue corrective actions for agencies that fall below required thresholds.
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Michigan operates under an Open Model. Providers can:
Use the state-provided EVV system through HHAeXchange, or
Use a third-party EVV vendor that integrates with the HHAeXchange aggregator.
Regardless of the system used, all EVV visit data must be submitted to the state through HHAeXchange for compliance and monitoring.
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The Michigan Department of Health and Human Services requires agencies to train caregivers on:
EVV system usage
Mobile clock-in and clock-out procedures
Accurate visit documentation
Exception management and correction processes
CareVoyant simplifies this process by offering built-in EVV training resources, mobile-friendly caregiver tools and automated compliance alerts.
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Yes! CareVoyant supports Michigan agencies by providing:
EVV-compliant visit tracking
Automated Medicaid claims workflows
Compliance reporting and monitoring tools
Workflow automation to reduce administrative burden
These features help agencies streamline operations while maintaining MHCP EVV compliance.
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CareVoyant helps agencies maintain EVV compliance by providing:
Real-time alerts for missing or incorrect visit data
Automated compliance monitoring dashboards
Secure synchronization with HHAeXchange
Comprehensive audit-ready reports
These tools help agencies reduce billing errors and prevent claim denials.
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To ensure compliance, Michigan agencies should:
Implement an EVV system that meets MI MDHHS requirements like CareVoyant.
Train caregivers and office staff on EVV workflows.
Test EVV data submission before full implementation.
Regularly review compliance reports to meet state thresholds.