Minnesota EVV Software – DHS-Compliant Home Care Software
Built for Minnesota home care agencies, our platform ensures seamless integration with the Minnesota Department of Human Services (DHS) and the state’s EVV data aggregator HHAeXchange, along with accurate visit verification, automated scheduling, and compliant billing—helping providers reduce administrative burden and minimize claim rejections.
With GPS-enabled mobile caregiver check-ins, telephony visit verification for landline visits, and HIPAA-compliant security, CareVoyant helps Minnesota agencies improve caregiver accountability while enhancing operational efficiency and patient care.
✅ Minnesota DHS-Compliant EVV System
✅ HHAeXchange Aggregator Integration
✅ ONE Platform for EVV, Scheduling, Billing & Payroll
Request a Free Demo Today and see how CareVoyant can help your Minnesota home care agency stay compliant and efficient!
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Customer Testimonials
What people are saying about our enterprise solutions
CareVoyant solution covers all our home care processes
The CareVoyant solution fulfills the EVV requirement by providing employees with a smartphone mobile app, telephony, and/or electronic keys which is integrated into their software. The benefit will be extremely beneficial where:
1) Real time verification will reduced the potential for fraud and/or abuse
2) CareVoyant EVV is integrated with scheduling, automatically verifying schedules will greatly reduce these hours.
3) Scheduling issues can be addressed on a daily, not weekly, basis.
4) Since schedule verification will be quicker, this means creating and submitting claims can be more timely.
Dean Smith, Director of Technology
Robust, yet easy to use comprehensive and customizable software!
CareVoyant allows multiple admissions (one for each payer) within One Patient Medical Record. All of its components including intake, scheduling, clinical, Document management, Reports (automated reporting can be set up to receive reports as needed or desired), KPI Dashboards, EVV, billing, payroll etc are very well designed to maximize workflow. It has great support and development teams, they help within minutes, and they are always open to suggestions for enhancements.
Other software may "appear" to be easier to use but they end up being more tedious in the end (from self-experience) because they lack the tools needed to be a top-of-the-line Agency!
CareVoyant has the needed tools to overcome the challenges of managing a home health agency.
James Martin, RN/CEO Administrator
📞 Call Us Today or Request a Free Demo to see how CareVoyant can simplify EVV compliance for your Minnesota home care agency!
Minnesota Home Care & EVV Compliance
Minnesota’s Electronic Visit Verification (EVV) program is administered by the Minnesota Department of Human Services (DHS), which oversees Medicaid-funded long-term services and supports across the state. The EVV requirement applies to home care providers delivering Medicaid-funded personal care and home health services to ensure accurate documentation of visits, improve program integrity, and comply with the federal 21st Century Cures Act.
Key Minnesota EVV Regulations
Aggregator: Minnesota uses the HHAeXchange as its state-designated EVV aggregator. The system consolidates visit data submitted by home care providers and alternate EVV vendors to ensure compliance with state Medicaid reporting requirements.
EVV Model: Minnesota follows an Open Model. Agencies may use the state-provided HHAeXchange EVV system or choose a third-party EVV solution that integrates with the state aggregator.
Service Types Covered: EVV applies to Medicaid-funded Personal Care Assistance (PCA) services and certain Home Health Care Services delivered under Minnesota Medicaid and waiver programs. These visits must capture the federally required EVV data elements, including the caregiver, service recipient, location of service, date, and visit start and end times.
Implementation Deadlines:
PCS: June 20, 2022
HHCS: October 16, 2023
EVV Compliance Challenges in Minnesota
Integration With the State EVV Aggregator (HHAeXchange)
Agencies using third-party EVV software must ensure their system successfully connects to the aggregator and transmits compliant visit data. Integration errors or rejected files can create compliance gaps and delay Medicaid reimbursements.
Vendor Integration Responsibilities
Agencies choosing an external system are responsible for implementation costs and ensuring the software meets state technical requirements and connects properly to the aggregator. This adds complexity for agencies managing system setup and data submission workflows.
Strict Compliance Monitoring & Performance Thresholds
Providers must maintain high EVV compliance rates and submit accurate visit documentation. Failure to meet compliance thresholds or maintain accurate records can result in corrective action plans, payment delays, or other enforcement actions.
Minnesota Home Care Market Statistics
Growing Medicaid Home Care Demand: Minnesota’s Medicaid programs support more than 80,000 home and community-based services (HCBS) participants, with demand increasing as the state’s aging population prefers receiving care at home rather than in institutional settings.
Large Direct Care Workforce: Over 112,000 direct support workers and caregivers provide home care and personal assistance services across the state, creating a complex scheduling and workforce management environment for agencies.
Statewide EVV Implementation: Minnesota implemented Electronic Visit Verification (EVV) in 2022, and providers must capture visit data such as service type, caregiver, location, and visit times. Agencies can use the state EVV system (HHAeXchange) or approved third-party EVV solutions that integrate with the state aggregator.
CareVoyant is MNMedicaid Approved! Get a Free Demo to ensure your agency is prepared for Minnesota’s evolving EVV requirements!
Why CareVoyant is the Best Minnesota EVV Software for Home Care Agencies
CareVoyant’s Minnesota EVV software is designed to help home care agencies meet Minnesota Department of Human Services (DHS) Electronic Visit Verification (EVV) requirements while improving operational efficiency, reducing administrative workload, and increasing caregiver accountability. Our all-in-one home care software integrates seamlessly with Minnesota’s EVV ecosystem, allowing agencies to securely transmit visit data and maintain compliance with state and federal mandates.
Seamless Integration with Minnesota DHS EVV
✔ Automatic Data Submission – Securely transmit visit data to the Minnesota EVV aggregator through integrated workflows.
✔ DHS-Compliant Platform – Stay aligned with Minnesota DHS and federal EVV requirements.
User-Friendly Mobile App with GPS Verification
✔ Easy Clock-In & Clock-Out – Caregivers can document visits using a GPS-enabled mobile application.
✔ Secure & Accurate Visit Verification – Capture location and visit time to ensure Minnesota EVV compliance.
Flexible Telephony for Landline-Based Check-ins
✔ Reliable Backup EVV Method – Supports caregivers who do not have smartphone access.
✔ Secure Call Logging – Automatically records visit start and end times through telephony verification.
Real-Time Visit Tracking & Monitoring
✔ Live Caregiver Visit Tracking – Monitor caregiver visits in real time and prevent missed appointments.
✔ Smart Alerts & Notifications – Receive instant alerts for late, missed, or incomplete visits.
Automated Scheduling, Billing & Compliance Reporting
✔ Streamlined Operations – Reduce manual documentation and administrative workload with automated workflows.
✔ Accurate Claims Processing – Ensure EVV-verified visits align with billing and Minnesota Medicaid reimbursement requirements.
CareVoyant provides Minnesota home care agencies with a comprehensive EVV solution that simplifies compliance with Minnesota DHS EVV requirements while improving care delivery, operational efficiency, and financial performance.
Schedule a Consultation and discover how CareVoyant can help your agency remain Minnesota EVV-compliant and profitable!
Benefits of Using CareVoyant’s MN DHS-Compliant EVV Software
CareVoyant’s Minnesota EVV software is designed to help home care agencies stay MN DHS Medicaid-compliant, reduce administrative burden, and improve caregiver accountability. Our all-in-one home care software streamlines visit verification, scheduling, billing, and reporting, ensuring accuracy and efficiency.
With CareVoyant’s MN DHS EVV system, Minnesota home care agencies can stay compliant, improve operational efficiency, and enhance caregiver performance—all in one platform.
Request a Free Demo Today and see how CareVoyant can simplify Minnesota EVV compliance for your home care agency!
Frequently Asked Questions (FAQ) About Minnesota EVV Compliance
Understanding Minnesota’s Electronic Visit Verification (EVV) requirements is essential for home care agencies to remain Minnesota Health Care Programs (MHCP) compliant and avoid claim denials. Below are answers to frequent questions about EVV compliance in Minnesota:
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Minnesota requires Medicaid-funded home care providers to comply with Electronic Visit Verification (EVV) as mandated by the 21st Century Cures Act. EVV implementation is overseen by the Minnesota Department of Human Services (DHS) under Minnesota Health Care Programs (MHCP).
EVV systems must electronically verify caregiver visits by capturing:
Type of service performed
Individual receiving the service
Date of service
Location of service delivery
Caregiver providing the service
Visit start and end times
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CareVoyant integrates with Minnesota’s EVV infrastructure through the HHAeXchange aggregator. All EVV visit data must be transmitted through this platform, even when agencies use third-party EVV solutions.
Our platform supports:
Real-time visit verification
Automated claims workflows
Secure EVV data submission to meet MHCP compliance requirements
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Minnesota EVV requirements apply to Medicaid-funded services delivered in the home or community, including:
Personal Care Assistance (PCA) services
Home health care services
Certain waiver services requiring visit verification
Consumer-directed community supports (CDCS)
These services must record EVV visit data to be eligible for Medicaid reimbursement.
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Agencies that fail to meet Minnesota EVV requirements may face:
Medicaid claim denials for visits without EVV verification
Payment delays due to incomplete visit data
Compliance monitoring and corrective action plans
Possible financial recovery actions if services cannot be verified
Maintaining accurate EVV documentation is essential for successful claims submission.
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Minnesota operates under a Open Model. Providers can:
Use the state-provided EVV system through HHAeXchange, or
Use a third-party EVV vendor that integrates with the HHAeXchange aggregator.
Regardless of the system used, all EVV visit data must be submitted to the state through HHAeXchange for compliance and monitoring.
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The Minnesota Department of Human Services requires agencies to train caregivers on:
EVV system usage
Mobile clock-in and clock-out procedures
Accurate visit documentation
Exception management and correction processes
CareVoyant simplifies this process by offering built-in EVV training resources, mobile-friendly caregiver tools and automated compliance alerts.
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Yes! CareVoyant supports Minnesota Medicaid agencies by providing:
EVV-compliant visit tracking
Automated Medicaid claims workflows
Compliance reporting and monitoring tools
Workflow automation to reduce administrative burden
These features help agencies streamline operations while maintaining MHCP EVV compliance.
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CareVoyant helps agencies maintain EVV compliance by providing:
Real-time alerts for missing or incorrect visit data
Automated compliance monitoring dashboards
Secure synchronization with HHAeXchange
Comprehensive audit-ready reports
These tools help agencies reduce billing errors and prevent claim denials.
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To ensure compliance, Minnesota agencies should:
Implement an EVV system that meets MN DHS requirements like CareVoyant.
Train caregivers and office staff on EVV workflows.
Test EVV data submission before full implementation.
Regularly review compliance reports to meet state thresholds.