Montana EVV Software – DPHHS-Compliant Home Care Software
Take control of Montana’s Electronic Visit Verification (EVV) requirements with CareVoyant’s all-in-one EVV software.
Purpose-built for Montana home care agencies, our platform ensures seamless integration with the Montana Department of Public Health and Human Services (DPHHS) and the state’s EVV data aggregator Netsmart, along with accurate visit verification, automated scheduling, and compliant billing—helping you reduce administrative burden and avoid costly claim denials.
With GPS-enabled caregiver mobile check-ins, telephony-based verification for landline visits, and HIPAA-compliant security, CareVoyant helps Montana agencies caregiver accountability while supporting better care delivery.
✅ Montana DPHHS-Compliant EVV System
✅ Netsmart Aggregator Integration
✅ ONE Platform for EVV, Scheduling, Billing & Payroll
Request a Free Demo Today and see how CareVoyant can help your Montana home care agency stay compliant and efficient!
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Customer Testimonials
What people are saying about our enterprise solutions
My second time to implement CareVoyant , and I'm just as glad this time around as before.
I first rolled out the system with another agency back in 2012, then implemented the software again last year with my current company. I'm pleased to say it's only gotten better. Web scheduling, Electronic Visit Verification, Clinical documentation, cloud support ... all these things and more make it a very strong match for our needs.
We are moving from processes that were mostly paper-based and manual. CareVoyant has helped us automate and streamline many of our workflows and save steps that were previously tedious and time-consuming. Billing, eligibility verification, payroll processing ... these are just some of the areas that now take minutes instead of days.
Very much recommended for agencies looking for a highly configurable solution.
Michael G. Stair, President & Chief Operating Officer
Great software for Private Duty and Home Health
Our agency has been on CareVoyant since 2017. Since we have both the Home Health and Private Duty service lines, it has been difficult to find a software company that is capable in both. We do some unique things with our Private Duty side and CareVoyant is nimble to handle those changes.
They work hard to keep up with the new regulations with Medicare and most of time beat other software companies in delivering compliant software.
Our agency has been State survey deficiency free for the last 11 years. They worked hard to add enhancements so we can capture the necessary documentation that the surveyors are looking for. They also assisted us in encouraging better interdisciplinary communication in our documentation. If you do PD and Home Health, there should be part of your overall search.
Tom Glatt, CEO and Owner
📞 Call Us Today or Request a Free Demo to see how CareVoyant can simplify EVV compliance for your Montana home care agency!
Montana Home Care & EVV Compliance
Montana’s Electronic Visit Verification (EVV) program is administered by the Montana Department of Public Health and Human Services (DPHHS), which oversees the state’s Medicaid program. The EVV mandate applies to Medicaid-funded personal care and home health services and other applicable home and community-based services to ensure accurate visit documentation, improve accountability, and comply with federal requirements under the 21st Century Cures Act.
Key Montana EVV Regulations
Aggregator: Montana uses an EVV system powered by Netsmart as the state-designated EVV aggregator. All EVV visit data—whether captured through the state system or a third-party EVV solution—must be transmitted to the Netsmart platform for compliance and Medicaid reporting.
EVV Model: Montana follows an Open Model, allowing home care agencies to either use the state-provided EVV system or select an alternate EVV vendor, provided the vendor integrates with the state’s Netsmart EVV aggregator.
Service Types Covered: EVV is required for Medicaid-funded Personal Care Services (PCS) and Home Health Care Services (HHCS) delivered under Montana Medicaid programs. These visits must capture federally required EVV data elements such as the caregiver, service recipient, service location, date of service, and visit start and end times.
Implementation Deadlines:
Personal Care Services – January 1, 2021
Home Health Care Fee for Service – January 1, 2023
EVV Compliance Challenges in Montana
Integration With the State EVV Aggregator
In Montana, the Netsmart system serves as the state-designated EVV aggregator under the oversight of the DPHHS. Agencies using third-party EVV solutions must ensure proper integration and timely submission of visit data. Errors or rejected files can delay claims processing and create compliance risks.
Provider Responsibility in an Open EVV Model
Montana allows providers to select third-party EVV solutions, but agencies are responsible for ensuring their system meets state technical requirements and successfully communicates with the Netsmart aggregator. This adds operational complexity, particularly for smaller agencies managing software setup and data workflows.
Strict Data Accuracy and Compliance Oversight
DPHHS monitors EVV data closely to ensure that visit records, timestamps, caregiver details, and service codes match billing claims. Missing or inaccurate EVV documentation may lead to payment delays, claim denials, or required corrective actions, making accurate and timely data submission critical for compliance.
Montana Home Care Market Statistics
Growing Medicaid Home Care Demand: Montana provides home and community-based services (HCBS) to over 15,000 Medicaid beneficiaries, with demand rising as the state’s aging population increasingly chooses in-home care over institutional settings.
Caregiver Shortage: Montana faces a significant shortage of home health aides and direct care workers, especially in rural areas, leading to recruitment, retention, and scheduling challenges for agencies.
EVV Adoption & Compliance: Montana requires EVV for all Medicaid-funded personal care and home health services. Agencies can implement approved third-party EVV solutions that integrate with the state’s aggregator (Netsmart) to ensure accurate visit verification, compliance, and timely reimbursement.
CareVoyant is DPHHS Compliant! Get a Free Demo today to ensure your agency is prepared for Montana’s evolving EVV requirements!
Why CareVoyant is the Best Montana EVV Software for Home Care Agencies
CareVoyant’s Montana EVV software is designed to help home care agencies meet Montana Department of Public Health & Human Services (DPHHS) Electronic Visit Verification (EVV) requirements while improving operational efficiency, reducing administrative burden, and increasing caregiver accountability. Our all-in-one home care software integrates seamlessly with Montana’s EVV aggregator, ensuring accurate visit data submission and compliance with both state and federal mandates.
Seamless Integration with Montana DPHHS EVV System
✔ Automatic Data Submission – Securely transmit visit information to Montana’s EVV aggregator in real time.
✔ DPHHS-Compliant Platform – Stay aligned with Montana Medicaid and federal EVV requirements.
User-Friendly Mobile App with GPS Verification
✔ Easy Clock-In & Clock-Out – Caregivers can log visits using a GPS-enabled mobile application.
✔ Secure & Accurate Visit Verification – Capture service location and visit time to meet Montana EVV compliance standards.
Flexible Telephony for Landline-Based Check-ins
✔ Reliable Backup EVV Method – Supports caregivers without smartphone access.
✔ Secure Call Logging – Automatically records visit start and end times via registered landline.
Real-Time Visit Tracking & Monitoring
✔ Live Caregiver Visit Tracking – Monitor caregiver visits in real time to prevent missed appointments.
✔ Smart Alerts & Notifications – Receive instant alerts for late, missed, or incomplete visit records.
Automated Scheduling, Billing & Compliance Reporting
✔ Streamlined Operations – Reduce manual documentation and administrative workload with automated workflows.
✔ Accurate Claims Processing – Ensure EVV-verified visits align with billing and Montana Medicaid reimbursement requirements.
CareVoyant provides Montana home care agencies with a comprehensive EVV solution that simplifies compliance with Montana DPHHS EVV requirements while improving care delivery, operational efficiency, and financial performance.
Schedule a Consultation and discover how CareVoyant can help your agency stay Montana EVV‑compliant and profitable!
Benefits of Using CareVoyant’s DPHHS Compliant EVV Software
CareVoyant’s Montana EVV software is designed to help home care agencies stay DPHHS compliant, reduce administrative burden, and improve caregiver accountability. Our all-in-one home care software streamlines visit verification, scheduling, billing, and reporting, ensuring accuracy and efficiency.
With CareVoyant’s DPHHS Compliant EVV system, Montana home care agencies can stay compliant, improve operational efficiency, and enhance caregiver performance—all in one platform.
Request a Free Demo Today and see how CareVoyant can simplify Montana EVV compliance for your home care agency!
Frequently Asked Questions (FAQ) About Montana EVV Compliance
Understanding Montana’s Electronic Visit Verification (EVV) requirements is essential for home care agencies to remain Montana Medicaid-compliant and avoid claim denials. Below are answers to frequent questions about EVV compliance in Montana.
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Montana requires Medicaid-funded home care providers to comply with Electronic Visit Verification (EVV) as mandated by the 21st Century Cures Act. EVV implementation is overseen by the Montana Department of Public Health and Human Services (DPHHS).
EVV systems must electronically capture:
Type of service performed
Individual receiving the service
Date of service
Location of service delivery
Caregiver providing the service
Visit start and end times
Montana implemented EVV for personal care services and later expanded it to home health services as part of federal compliance requirements.
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CareVoyant integrates with Montana’s EVV system, which uses Netsmart EVV as the state’s EVV aggregator.
Our platform supports:
Real-time visit verification
Automated EVV data capture
Seamless data submission to Montana Medicaid via the Netsmart EVV system
Accurate reporting to reduce billing errors and claim rejections
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Montana EVV requirements apply to Medicaid-funded in-home services, including:
Personal Care Services (PCS)
Home Health Care Services (HHCS)
Attendant care
Homemaker services
Respite care
These services must include EVV visit verification for reimbursement under Montana Medicaid.
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Agencies that fail to meet Montana EVV requirements may face:
Payment denials for visits without EVV verification
Claims rejection due to incomplete or inaccurate EVV data
Delays in Medicaid reimbursement
Audits and corrective actions by DPHHS
Maintaining accurate EVV records is critical to ensure timely payments and compliance.
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Montana operates under an Open Model. Providers can:
Use the state-sponsored EVV system powered by Netsmart, or
Use an approved third-party EVV vendor that integrates with the state’s aggregator
All EVV data must be submitted through the Netsmart EVV system for validation and claims processing. CareVoyant integrates with this system to ensure full compliance.
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Montana DPHHS requires agencies to train caregivers on:
EVV system usage
Mobile check-in/check-out procedures
Accurate visit documentation
Managing EVV exceptions and corrections
CareVoyant simplifies training by providing:
User-friendly mobile applications
Built-in training resources
Automated compliance alerts for caregivers
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Yes! CareVoyant helps Montana Medicaid agencies with:
Integration with the Netsmart EVV aggregator
Automated Medicaid claims workflows
Compliance tracking and reporting tools
Audit-ready documentation and reporting
These features help agencies streamline operations while maintaining compliance.
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CareVoyant ensures EVV compliance by providing:
Real-time alerts for missing or incorrect visit data
Automated compliance monitoring
Secure synchronization with the Netsmart EVV system
Comprehensive audit-ready reports
This helps agencies reduce billing errors and avoid claim denials.
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To ensure compliance, Montana agencies should:
Implement a DPHHS-approved EVV system like CareVoyant.
Integrate with the Netsmart EVV aggregator.
Train caregivers and administrative staff on EVV workflows.
Test EVV data submission before full implementation.
Regularly audit visit records to maintain compliance and prevent claim denials.