New Jersey EVV Software – DMAHS-Compliant Home Care Software
Optimize Electronic Visit Verification (EVV) compliance in New Jersey with CareVoyant’s fully integrated EVV home care software platform.
CareVoyant provides seamless EVV integration, real-time visit verification, automated scheduling, and precise billing—helping New Jersey agencies reduce claim denials and improve operational efficiency.
With GPS-enhanced mobile check-ins, telephony support for landlines, and HIPAA-compliant communication, CareVoyant makes New Jersey DHS EVV compliance effortless while boosting caregiver accountability and patient care.
✅ NJ DHS & DMAHS EVV Compliant System
✅ Real-Time Visit Tracking & Automated Compliance Reporting
✅ All-in-One Platform for EVV, Scheduling, Billing & Payroll
Request a Free Demo Today and discover how CareVoyant can help your New Jersey home care agency stay compliant and efficient!
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Customer Testimonials
What people are saying about our enterprise solutions
My second time to implement CareVoyant, and I'm just as glad this time around as before.
I first rolled out the system with another agency back in 2012, then implemented the software again last year with my current company. I'm pleased to say it's only gotten better. Web scheduling, Electronic Visit Verification, Clinical documentation, cloud support ... all these things and more make it a very strong match for our needs.
We are moving from processes that were mostly paper-based and manual. CareVoyant has helped us automate and streamline many of our workflows and save steps that were previously tedious and time-consuming. Billing, eligibility verification, payroll processing ... these are just some of the areas that now take minutes instead of days.
Very much recommended for agencies looking for a highly configurable solution.
Michael G. Stair, President & Chief Operating Officer
Great software for Private Duty and Home Health
Our agency has been on CareVoyant since 2017. Since we have both the Home Health and Private Duty service lines, it has been difficult to find a software company that is capable in both. We do some unique things with our Private Duty side and CareVoyant is nimble to handle those changes.
They work hard to keep up with the new regulations with Medicare and most of time beat other software companies in delivering compliant software.
Our agency has been State survey deficiency free for the last 11 years. They worked hard to add enhancements so we can capture the necessary documentation that the surveyors are looking for. They also assisted us in encouraging better interdisciplinary communication in our documentation. If you do PD and Home Health, there should be part of your overall search.
Tom Glatt, CEO and Owner
📞 Call Us Today or Request a Free Demo to see how CareVoyant can simplify EVV compliance for your New Jersey home care agency!
New Jersey Home Care & EVV Compliance
The New Jersey Department of Human Services (DHS), specifically the Division of Medical Assistance and Health Services (DMAHS), oversees the state’s Electronic Visit Verification (EVV) requirements. In accordance with the 21st Century Cures Act, this mandate applies to all New Jersey Medicaid Personal Care Services (PCS) and Home Health Care Services (HHCS) that require an in-home visit. By capturing precise data on the patient, location, and time, the program aims to improve care quality and transparency while minimizing the potential for fraud or billing errors.
Key New Jersey EVV Regulations
Aggregator: HHAeXchange serves as New Jersey’s state-sponsored EVV aggregator.
EVV Model: New Jersey utilizes an Open Model. Providers can use the state-sponsored HHAeXchange system for free or choose an Alternate EVV vendor like CareVoyant that interfaces with HHAeXchange and complies with NJ DMAHS standards.
Service Types Covered: Medicaid-funded Personal Care Services (PCS), Home Health Care Services (HHCS), and various DDD (Division of Developmental Disabilities) waiver programs.
Implementation Deadlines:
PCS: Mandatory since January 1, 2021
HHCS: Mandatory since January 1, 2023.
EVV Compliance Challenges in New Jersey
Managing Urban Connectivity & High-Rise Environments
New Jersey’s dense urban landscape and high-rise apartment buildings can sometimes interfere with GPS accuracy. CareVoyant addresses this by offering advanced Geofencing and an Offline Mode, allowing caregivers to capture visit data accurately even when cellular signals are obstructed.
Data Synchronization with HHAeXchange
For New Jersey agencies using an alternate vendor, maintaining a clean, real-time data sync with the HHAeXchange aggregator is paramount. Mismatched data or transmission errors can lead to rejected claims and delayed reimbursements from DMAHS.
Navigating Complex Labor & Privacy Laws
New Jersey has strict labor and privacy regulations. Agencies require a system that is intuitive for the caregiver to ensure high adoption rates while providing office staff with clear visibility into compliance gaps without infringing on employee privacy.
New Jersey Home Care Market Statistics
Growing Medicaid Home Care Demand: Approximately 1.86 million New Jerseyans are enrolled in Medicaid (NJ FamilyCare), with over 86,300 residents currently receiving long-term home-based care. Demand is surging as New Jersey’s 65+ population is projected to reach 20% of the total state population by 2030.
New Jersey Medicaid Spending: New Jersey’s total Medicaid spending reached approximately $24.2 billion in FY 2024. A critical portion of this budget is dedicated to Home and Community-Based Services (HCBS) and Long-Term Services and Supports (LTSS) to help seniors and individuals with disabilities age in place.
Caregiver Workforce Shortage: While home health and personal care aide jobs in New Jersey grew by over 76% between 2019 and 2023, the state faces a significant workforce gap. New Jersey is implementing a statewide strategic plan to combat "severe deficits" in the direct care workforce to meet the 200% increase in demand for specialized disability and home care services.
High EVV Compliance Adoption: Since the 2021/2023 mandates, New Jersey has achieved high EVV maturity, with some sectors reporting over 92% provider adoption. Most agencies have integrated their operations with HHAeXchange (the state aggregator) using "Alternate EVV" solutions to ensure 100% compliance and avoid claim denials.
CareVoyant is NJ State Compliant! Get a Free Demo to ensure your agency is prepared for New Jersey EVV requirements!
Why CareVoyant is the Best New Jersey EVV Software for Home Care Agencies
CareVoyant’s New Jersey EVV software is engineered to navigate the state's specific compliance landscape while reducing the administrative burden on your office staff. Our all-in-one home care software platform bridges the gap between field documentation and back-office billing and integrates smoothly with HHAeXchange.
Seamless Integration with New Jersey EVV Aggregator
✔ Automated Sync – Send visit data directly to the HHAeXchange aggregator without the need for manual file exports.
✔ Verified Compliance – Meet all 21st Century Cures Act and NJ DMAHS technical specifications out of the box.
User-Friendly Mobile App with GPS Verification
✔ Easy Clock-In & Clock-Out – Caregivers can document visits using our intuitive mobile app, featuring robust GPS verification for NJ's diverse geography.
✔ Geofencing Capabilities – Ensure caregivers are at the correct location when starting or ending a shift.
Flexible Telephony for Landline-Based Check-ins
✔ Connectivity Backup – Support staff in areas with poor cellular reception or those working with patients who prefer landline verification.
✔ Reliable Verification – Capture essential visit data via registered phone lines to ensure 100% compliance in any environment.
Real-Time Visit Tracking & Monitoring
✔ Live Status Dashboard – Monitor your entire New Jersey workforce, from Jersey City to Atlantic City, from a single screen.
✔ Exception Alerts – Get notified immediately if a caregiver is late or fails to check out, allowing for proactive care management and schedule adjustments.
Automated Scheduling, Billing & Compliance Reporting
✔ Unified Workflow – Connect your NJ Medicaid schedules directly to EVV and payroll to eliminate redundant data entry and human error.
✔ Clean Claims – Drastically reduce denials by ensuring every billed visit is automatically validated against verified EVV data.
CareVoyant provides New Jersey home care agencies with a comprehensive EVV system that simplifies compliance while enhancing care delivery and operational efficiency.
Schedule a Consultation and discover how CareVoyant can help your agency remain NJ DHS-compliant and grow with confidence!
Benefits of Using CareVoyant’s NJ DHS Compliant EVV Software
CareVoyant’s New Jersey EVV software is designed to help home care agencies stay NJ DHS compliant, reduce administrative burden, and improve caregiver accountability. Our all-in-one home care software streamlines visit verification, scheduling, billing, and reporting, ensuring accuracy and efficiency.
With CareVoyant’s NJ DHS-approved EVV system, New Jersey home care agencies can stay compliant, improve operational efficiency, and enhance caregiver performance—all in one platform.
Request a Free Demo Today and see how CareVoyant can simplify New Jersey EVV compliance for your home care agency!
Frequently Asked Questions (FAQ) About New Jersey EVV Compliance
Understanding New Jersey’s EVV requirements is essential for home care agencies to remain NJ DHS-compliant and avoid claim denials. Here are answers to frequent questions about EVV compliance in New Jersey:
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New Jersey mandates that all Personal Care (PCS) and Home Health (HHCS) providers comply with Electronic Visit Verification (EVV) as per the federal 21st Century Cures Act. The data captured must include the service type, the individual receiving the care, the date, location, the individual providing the care, and exact start/stop times.
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CareVoyant is an "Alternate EVV" solution. We provide a direct data interface with HHAeXchange, New Jersey’s state-designated aggregator, ensuring real-time visit verification, automated claim processing, and accurate compliance reporting.
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EVV is required for Medicaid-funded Personal Care Services (PCS), Home Health Care Services (HHCS), and services provided through the Division of Developmental Disabilities (DDD) and Division of Aging Services (DoAS).
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Agencies that fail to provide verified EVV data through HHAeXchange may experience immediate claim rejections, payment recoupments during audits, and potential sanctions from DMAHS.
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New Jersey operates an Open EVV Model. This allows providers to either use the state-sponsored HHAeXchange system or select a third-party "Alternate EVV" vendor like CareVoyant that integrates with the state's aggregator.
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Agencies must ensure caregivers understand:
The purpose of Electronic Visit Verification
Specific NJ check-in/check-out procedures
How to handle exceptions (e.g., missed clocks)
CareVoyant provides training tools and compliance alerts to help your agency meet these training goals.
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Yes! CareVoyant:
Integrates with HHAeXchange for automated data submission
Facilitates Medicaid claims submission to NJ MMIS
Provides custom reporting tools to monitor compliance and prepare for state audits
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CareVoyant ensures compliance by:
Submitting data that meets all NJ-specific technical specifications
Issuing real-time alerts for missing or mismatched visit data
Generating comprehensive audit trails for every visit
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Agencies should:
Implement an NJ-compliant Alternate EVV solution like CareVoyant
Train caregivers and office staff on EVV best practices
Test EVV data submission with HHAeXchange before full implementation
Regularly audit visit data to maintain compliance