Washington EVV Software – WA DSHS-Compliant Home Care Software
Simplify Electronic Visit Verification (EVV) compliance in Washington with CareVoyant’s fully integrated EVV home care software platform.
CareVoyant provides seamless EVV integration, real-time visit verification, automated scheduling, and precise billing—helping reduce claim denials and improve operational efficiency.
With GPS-enhanced mobile check-ins, telephony support for landlines, and HIPAA-compliant communication, CareVoyant simplifies Washington EVV compliance while boosting caregiver accountability and patient care.
✅ WA-DSHS EVV Compliant System
✅ Real-Time Visit Tracking & Automated Compliance Reporting
✅ All-in-One Platform for EVV, Scheduling, Billing & Payroll
Request a Free Demo Today and discover how CareVoyant can help your Washington home care agency stay compliant and efficient!
Blog: Selecting the Right EVV Home Care Software
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Customer Testimonials
What people are saying about our enterprise solutions
Versatile and Comprehensive
Real time documentation is an evidenced based critical function of providing proper care to every patient, CareVoyant facilitates this function with ease.
Patient Intake
Patient / Staff scheduling
EVV Compliance
Real time care documentation
Joshua Yourishin, Clinician
Amazing! Learned so much
The amount of features CareVoyant has is amazing!
There is so many of them we have not been utilizing as a company but need to. The amount of things offered all in one program make my job so much easier.
DND, we have many caregivers who need to use it and with EVV becoming mandatory this would be a great option for caregivers to have. It will also help with timely billing and reduce late billing.
Tonetta Schindler, Assistant Operations Manager
📞 Call Us Today or Request a Free Demo to see how CareVoyant can simplify EVV compliance for your Washington home care agency!
Washington Home Care & EVV Compliance
The Washington State Department of Social and Health Services (DSHS) oversees the state’s Electronic Visit Verification (EVV), which applies to any care worker who provides in-home personal and/or respite care services funded by Medicaid. The goal of EVV Compliance is to further transparency and reduces the likelihood for error or fraud by identifying the patient, the caregiver's location, clock-in and clock-out times, and services provided.
Key Washington EVV Regulations
Aggregator: ProviderOne is Washington’ designated EVV aggregator.
EVV Model: Washington uses a Provider Choice Model, which means providers must use an EVV vendor that integrates with ProviderOne and is compliant with WA-DSHS EVV requirements.
Service Types Covered: Providers of Medicaid-funded Personal Care Services (PCS), Consumer Directed Services (CDS), or Home Health Care Services (HHCS) that require an in-home visit in Washington.
Implementation Deadlines: PCS, CDS, HHCS: January 1, 2021
EVV Compliance Challenges in Washington
Connectivity Issues
Providers in remote areas often face challenges using GPS-based mobile EVV systems due to poor connectivity. Agencies should consider software solutions with offline options to ensure seamless compliance.
Integration with ProviderOne
Integrating seamlessly with ProviderOne is crucial for accurate authorizations, data reporting, and to avoid compliance risks.
Audits and Accuracy
Audits ensure that visit data aligns with billing claims. Errors in GPS data, missing visit verifications, or inconsistent documentation can lead to claim denials or payment delays.
Washington Home Care Market Statistics
Approximately 79,000 home health and personal care aides work in Washington state.
$20.19 is the mean hourly wage in Washington for home health and personal care workers, outcompeting all other western states.
Washington’s Home Care Market sits at $1.3 billion, with approximately 6,000 home care agencies operating in the state.
CareVoyant is WA-DSHS Compliant! Get a Free Demo today to ensure your agency is prepared for Washington EVV requirements!
Why CareVoyant is the Best Washington EVV Software for Home Care Agencies
CareVoyant’s Washington EVV software is specifically built to meet Washington State DSHS compliance rules while simplifying operations, reducing administrative overhead, and ensuring accurate and efficient care delivery. Our all-in-one home care software integrates smoothly with ProviderOne for real-time data capture, efficient submission, and improved compliance.
Seamless Integration with Washington EVV Aggregator
✔ Automatic Data Submission – Ensure timely reporting to Washington’s designated EVV aggregator.
✔ DSHS-Compliant System – Stay compliant with both state and federal 21st Century Cures Act mandates.
User-Friendly Mobile App with GPS Verification
✔ Easy Clock-In & Clock-Out – Caregivers can document visits using our intuitive mobile app with GPS verification.
✔ Accurate & Secure – Validate service location and time to meet Washington State DSHS requirements.
Flexible Telephony for Landline-Based Check-ins
✔ EVV Backup Option – Supports caregivers who do not have access to smartphones or mobile internet.
✔ Reliable Visit Capture – Record visit details through secure, registered landline calls.
Real-Time Visit Tracking & Monitoring
✔ Live Visit Visibility – Track caregiver tasks in real-time to ensure visits occur as scheduled.
✔ Alerts & Notifications – Receive instant alerts for late, missed, or incomplete check-ins.
Automated Scheduling, Billing & Compliance Reporting
✔ Efficient Workflows – Eliminate manual processes, reduce data entry errors, and streamline your scheduling.
✔ Accelerated Reimbursements – Ensure accurate, compliant claims for faster Medicaid payments.
CareVoyant provides Washington home care agencies with a comprehensive EVV system that simplifies compliance while enhancing care delivery and operational efficiency.
Schedule a Consultation and discover how CareVoyant can help your agency remain WA DSHS-compliant and grow with confidence!
Benefits of Using CareVoyant’s WA DSHS-Compliant EVV Software
CareVoyant’s Washington EVV software is designed to help home care agencies stay WA DSHS compliant, reduce administrative burden, and improve caregiver accountability. Our all-in-one home care software streamlines visit verification, scheduling, billing, and reporting, ensuring accuracy and efficiency.
With CareVoyant’s WA DSHS-Compliant EVV system, Washington home care agencies can stay compliant, improve operational efficiency, and enhance caregiver performance—all in one platform.
Request a Free Demo Today and see how CareVoyant can simplify Washington EVV compliance for your home care agency!
Frequently Asked Questions (FAQ) About Washington EVV Compliance
Understanding Washington’ EVV requirements is essential for home care agencies to remain WA DSHS-compliant and avoid claim denials. Here are answers to frequent questions about EVV compliance in Washington:
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Washington mandates all Medicade-funded providers of in-home services comply with Electronic Visit Verification (EVV) as per the 21st Century Cures Act. The Washington Department of Social and Health Services (DSHS) oversees the EVV program, requiring agencies to electronically verify visits by capturing:
Service Type
Patient Name
Date of Service
Location of Service Delivery
Individual Providing the Service
Start and End Time of Service
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CareVoyant integrates with ProviderOne, Washington’ state-designated EVV aggregator. Our platform ensures real-time visit verification, automatic claims submission, and accurate compliance reporting.
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Providers of Medicaid-funded in-home care services must comply with the 21st Century Cures Act.
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Non-compliant agencies may face:
Payment denials for unverified visits
Claims rejection due to incomplete EVV data
Audits and potential penalties for failing to meet Medicaid regulations
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Washington operates a Provider Choice Model, requiring providers choose an EVV vendor that integrates with ProviderOne, the state’s chosen EVV aggregator.
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Agencies must ensure caregivers are proficient in:
Understanding and explaining Electronic Visit Verification
Proper check-in/check-out procedures
Accurate documentation practices
CareVoyant provides training modules and compliance alerts to help ensure your agency meets these requirements.
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Yes! CareVoyant:
Integrates with ProviderOne for real-time visit verification
Automates Medicaid claims submission to ProviderOne
Provides custom reporting tools to prepare for audits and monitor compliance metrics
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CareVoyant ensures compliance by:
Submitting real-time data to any state-designated aggregator
Issuing alerts for missing or incorrect data
Generating comprehensive compliance reports for audits
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Agencies should:
Implement an WA DSHS-approved EVV solution like CareVoyant
Train caregivers and office staff on EVV best practices
Test EVV data submission with ProviderOne before full implementation
Regularly audit visit data to maintain compliance