Wisconsin EVV Software – DHS-Compliant Home Care Software
Master Electronic Visit Verification (EVV) compliance in Wisconsin with CareVoyant’s fully integrated EVV home care software platform.
CareVoyant provides seamless EVV integration, real-time visit verification, automated scheduling, and precise billing—helping Wisconsin agencies reduce claim denials and improve operational efficiency.
With GPS-enhanced mobile check-ins, telephony support for landlines, and HIPAA-compliant communication, CareVoyant makes Wisconsin DHS EVV compliance smooth while boosting caregiver accountability and patient care.
✅ Wisconsin DHS EVV Compliant System
✅ Real-Time Visit Tracking & Automated Compliance Reporting
✅ All-in-One Platform for EVV, Scheduling, Billing & Payroll
Request a Free Demo Today and discover how CareVoyant can help your Wisconsin home care agency stay compliant and efficient!
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Customer Testimonials
What people are saying about our enterprise solutions
Extremely powerful features & functionality
We are using CareVoyant at our organization for Private Duty Nursing service line for nearly 1,000 nurses and over 2,500 shift/week. Features we love in the software is CareVoyant's web-based solution that has exactly what we were looking for scheduling, tie-in between schedule & authorization, advanced real-time monitoring capabilities, flow sheets, integrated eMAR and eTAR, alerts, EVV/Mobile clock's w/GPS validation & tracking, integration of other service lines.
Brian Rigsby, IT Director
Robust, yet easy to use comprehensive and customizable software!
Carevoyant allows multiple admissions (one for each payer) within One Patient Medical Record. All of its components including intake, scheduling, clinical, Document management, Reports (automated reporting can be set up to receive reports as needed or desired), KPI Dashboards, EVV, billing, payroll etc are very well designed to maximize workflow. It has great support and development teams, they help within minutes, and they are always open to suggestions for enhancements.
James Martin, RN/CEO Administrator
📞 Call Us Today or Request a Free Demo to see how CareVoyant can simplify EVV compliance for your Wisconsin home care agency!
Wisconsin Home Care & EVV Compliance
The Wisconsin Department of Health Services (DHS) manages the state’s Electronic Visit Verification (EVV) requirements through the ForwardHealth portal. This mandate applies to all Wisconsin Medicaid-funded Personal Care Services (PCS), Supportive Home Care (SHC), and Home Health Care Services (HHCS) that require an in-home visit. By capturing precise data on the member, location, and time, the program aims to improve care quality and transparency while minimizing the potential for fraud or billing errors.
Key Wisconsin EVV Regulations
Aggregator: Sandata serves as Wisconsin’s state-sponsored EVV aggregator.
EVV Model: Wisconsin utilizes an Open Model. Providers can use the state-sponsored Sandata system for free or choose an Alternate EVV vendor like CareVoyant that interfaces with Sandata and complies with DHS standards.
Service Types Covered: Medicaid-funded Personal Care Services (PCS), Supportive Home Care (SHC), Home Health Care Services (HHCS), and services provided through the IRIS (Include, Respect, I Self-Direct) and Family Care programs.
Implementation Deadlines:
PCS & SHC: Mandatory since November 2020 (Hard launch January 1, 2021).
HHCS: Mandatory since January 1, 2023.
EVV Compliance Challenges in Wisconsin
Managing Rural Connectivity
Wisconsin's geography, particularly in the Northwoods and rural agricultural regions, can present cellular challenges. CareVoyant addresses this by offering an Offline Mode, allowing caregivers to capture visit data without an active internet connection.
Data Synchronization with Sandata
For Wisconsin agencies using an alternate vendor, maintaining a clean data sync with the Sandata aggregator is paramount. Mismatched data between CareVoyant and ForwardHealth can lead to rejected claims and delayed reimbursements.
Training a Distributed Workforce
Educating staff on EVV procedures across programs like Family Care and IRIS is a significant hurdle. Wisconsin agencies require a system that is intuitive for the caregiver and provides office staff with clear visibility into compliance gaps.
Wisconsin Home Care Market Statistics
Growing Medicaid Home Care Demand: Over 1.2 million Wisconsinites are enrolled in Medicaid (ForwardHealth) programs. As the "Silver Tsunami" approaches, the number of residents aged 65 and older is projected to grow by 72% between 2015 and 2040.
Wisconsin LTSS Spending: Wisconsin is a leader in Home and Community-Based Services (HCBS). A significant portion of the state's Medicaid budget is dedicated to Long-Term Services and Supports (LTSS), emphasizing a shift away from institutional care toward aging-in-place.
Acute Caregiver Workforce Shortage: Wisconsin faces a critical shortage of direct care workers, with an estimated 20,000+ vacant positions in long-term care facilities and home care agencies. Efficient software is vital to maximize the existing workforce's productivity.
Open Model EVV Integration: Wisconsin’s "Open Model" allows providers the flexibility to select their own software. However, the chosen system must successfully integrate with Sandata to ensure data compliance and claim reimbursement through ForwardHealth.
CareVoyant is WI State Compliant! Get a Free Demo to ensure your agency is prepared for Wisconsin EVV requirements!
Why CareVoyant is the Best Wisconsin EVV Software for Home Care Agencies
CareVoyant’s Wisconsin EVV software is engineered to navigate the Department of Health Services' specific compliance landscape while reducing the administrative burden on your office staff. Our all-in-one home care software platform bridges the gap between field documentation and back-office billing and integrates smoothly with Sandata.
Seamless Integration with Wisconsin EVV Aggregator
✔ Automated Sync – Send visit data directly to the Sandata aggregator without manual exports.
✔ Verified Compliance – Meet all 21st Century Cures Act and Wisconsin DHS technical specifications.
User-Friendly Mobile App with GPS Verification
✔ Easy Clock-In & Clock-Out – Caregivers can document visits using our intuitive mobile app with GPS verification.
✔ Geofencing Capabilities – Ensure caregivers are at the correct location when starting or ending a shift.
Flexible Telephony for Landline-Based Check-ins
✔ Connectivity Backup – Support staff in areas with poor cellular reception (such as rural Wisconsin) using secure landline verification.
✔ Reliable Verification – Capture essential visit data via registered phone lines to ensure 100% compliance.
Real-Time Visit Tracking & Monitoring
✔ Live Status Dashboard – Monitor your entire Wisconsin workforce from a single screen.
✔ Exception Alerts – Get notified immediately if a caregiver is late or fails to check out, allowing for proactive care management.
Automated Scheduling, Billing & Compliance Reporting
✔ Unified Workflow – Connect your schedule directly to EVV and payroll to eliminate redundant data entry.
✔ Clean Claims – Reduce denials by ensuring every billed visit is backed by verified EVV data.
CareVoyant provides Wisconsin home care agencies with a comprehensive EVV system that simplifies compliance while enhancing care delivery and operational efficiency.
Schedule a Consultation and discover how CareVoyant can help your agency remain DHS-compliant and grow with confidence!
Benefits of Using CareVoyant’s WI DHS Compliant EVV Software
CareVoyant’s Wisconsin EVV software is designed to help home care agencies stay WI DHS compliant, reduce administrative burden, and improve caregiver accountability. Our all-in-one home care software streamlines visit verification, scheduling, billing, and reporting, ensuring accuracy and efficiency.
With CareVoyant’s WI DHS-approved EVV system, Wisconsin home care agencies can stay compliant, improve operational efficiency, and enhance caregiver performance—all in one platform.
Request a Free Demo Today and see how CareVoyant can simplify Wisconsin EVV compliance for your home care agency!
Frequently Asked Questions (FAQ) About Wisconsin EVV Compliance
Understanding Wisconsin’s EVV requirements is essential for home care agencies to remain compliant and avoid claim denials. Here are answers to frequent questions about EVV compliance in Wisconsin:
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Wisconsin mandates that all Personal Care (PCS), Supportive Home Care (SHC), and Home Health (HHCS) providers comply with Electronic Visit Verification (EVV) as per the 21st Century Cures Act. The data captured must include the service type, the individual receiving the care, the date, location, the individual providing the care, and exact start/stop times.
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CareVoyant is an "Alternate EVV" solution. We provide a direct data interface with Sandata, the state’s aggregator, ensuring real-time visit verification, automated claim submission, and accurate compliance reporting via ForwardHealth.
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EVV is required for Medicaid-funded Personal Care Services (PCS), Supportive Home Care (SHC), and Home Health Care Services (HHCS). This includes services provided under the IRIS and Family Care programs.
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Agencies that fail to provide verified EVV data may experience claim rejections, payment recoupments during audits, and potential loss of provider status with ForwardHealth and the DHS.
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Wisconsin operates an Open EVV Model, allowing providers to choose an EVV vendor that integrates with Sandata (the state’s chosen aggregator) or to use the Sandata system provided for free by the state.
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Agencies must ensure caregivers are proficient in:
Understanding and explaining Electronic Visit Verification
Proper check-in/check-out procedures via the app or telephony
Accurate documentation practices
CareVoyant provides training modules and compliance alerts to help ensure your agency meets these requirements.
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Yes! CareVoyant:
Integrates with Sandata for real-time visit verification
Automates Medicaid claims submission to ForwardHealth
Provides custom reporting tools to prepare for audits and monitor compliance metrics
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CareVoyant ensures compliance by:
Submitting real-time data to Sandata
Issuing alerts for missing or incorrect data
Generating comprehensive compliance reports for state audits
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Agencies should:
Implement a Wisconsin DHS-approved Alternate EVV solution like CareVoyant
Train caregivers and office staff on EVV best practices
Test EVV data submission with Sandata before full implementation
Regularly audit visit data to maintain compliance