Highlights

• Your Single System of Record for Multiple Lines of Service

• Single Patient and Employee Record across all Lines of Service - Independent Living, Assisted Living, SNF

• Bring Operational Efficiency through Real-Time Exception based Management Tools

• Mobile Solutions for Point of Care and EVV

• The Solution your Administrative, Clinical and Financial Staff can agree on.

Intake Admission

• Establish a single patient of record to consolidate all patient information

• Maintain multiple admission records for a patient to track historical clinical and financial records for each admission.

• Use multiple concurrent admission records to maintain clinical and financial records for services provided through different lines of service

• Maintain unlimited number of diagnosis codes for each admission

• Maintain Census Records for each admission

• Scan and attach photos and other documents to patient records

Service Authorization

• Manage Insurance, Medicaid or Managed Care Service Authorizations

• Establish Insurance Authorization for the Plan in addition to the physician Plan of Care

• Service Authorization & Plan of Care are linked to Scheduling, Clinical and Billing

• Prevent scheduling outside of Authorizations

• Establish schedule templates to create schedules from the authorization

Clinical & Point of Care

• Integrate clinical functions with intake, census and billing

• Use Hub Page to display all census patients and access patient clinical information (Clinical Summary, Order, Care Plan, etc.)

• Collect, view and manage clinical records across multiple admissions or lines of business

• Manage medication, treatment and other orders with drug-to-drug, drug-to-allergy, drug-to-food interactions

• Validate clinical note for accuracy and completeness

• Create Plan of Care and MDS from clinical assessments

• Option to use Briggs Home Care forms

• Document Electronic Medication Administration Record (eMAR) during the shift

• Document Electronic Treatment Administration (eTAR) during the shift

• Document to the plan of care and care plan – by documenting on problems, goals and interventions

• View and manage clinical notes using Clinical Notes Manager

Billing & Accounts Receivable

• Integrate Billing and Accounts Receivable functions with intake, eligibility verification, authorization, scheduling and collections.

• Bring Billing and Accounts Receivable functions together for multiple lines of business.

• Verify eligibility in real-time or batch mode using ANSI 270/271 formats

• Bill for Medicaid, Insurances, Manage Care companies or county waiver programs

• Handle both UB04 and 1500 requirements.

• Use Claims Scrubber to identify and correct claim errors before sending the claims

• Use statement functions manage private pay patients

• Use ERN functions to electronically import insurance payments.

• Use Collections Manager streamline and mange claims and accounts collections

Events & Alerts

• Enables proactive detection, notification and management of events & exceptions

• Examples of Events: New Admission, Patient Discharge, Expiring or Expired Authorizations, Missed Shifts/Visits, etc.

• Provides data entry alerts through instant Alerts

• Schedule Events to run at predetermined time

Reporting

• Includes robust library of Clinical, Financial, Scheduling, and Census reports to meet reporting requirements

• Ability to assign reports by User or User Role

• Enables agencies to schedule reports to run and be delivered to selected users, patients, and field staff

• Ability to save reports as a PDF, CSV, Excel, TIFF or XML files

• Provides virtually unlimited reporting options with the ability to modify existing reports ore create new reports

Dashboards

• Proactively monitor key performance indicators by organizing information charts in one screen

• Group and assign charts as dashboards by User or User Role

• Allows agencies to view key metrics in timely manner and take corrective action

• Ability to create agency defined Dashboards

CV Message Center

• HIPAA compliant internal messaging application for internal communications

• Provide one common area to view all communications and alerts

• Ability to send messages to CareVoyant users, Patients and Employees

• Send alerts from Scheduling, Events & Alerts, and Report Scheduler to Employee’s and Patient’s Inbox

Family Portal

• Provide patients and families convenient, secure and HIPAA compliant 24-hour access to Demographic, Schedule and Personal Health Information

• Allow patient family ability to send and receive messages through HIPAA compliant CV Secure Messaging

• Improve communication with Patients and Families

• Ability to link one or more patients to a login

Integrated Software for all processes

A single patient and employee record for one or multiple lines of business and for multiple episodes of care

Manage Multiple Service Lines

A single, complete and comprehensive solution for CCRC providing SNF, Assisted Living, Independent Living, Home Care and Outpatient Services

Single System of Record

Provides clinical visibility across multiple lines of services, improving the quality of care.

Ability to consolidate all the clinical and financial records for a patient across multiple programs or lines of business.

Comprehensive Billing & AR

Provides consolidated billing and reporting across multiple programs or business lines

Scalable

Expand your business (additional locations or programs) without having to acquire a new software and retrain your employees

Flexible and open enabling integration with many 3rd party solutions

Anytime, Anywhere Access

Cloud-based solution accessible anytime from anywhere