Electronic Visit Verification (EVV) and CV Mobile

21st Century CURES Act mandates the states to implement an EVV (Electronic Visit Verification) system by January 1, 2021, for Medicaid-funded Personal Care Services (PCS) and by January 1, 2023, for Home Health Care Services (HHCS) that require an in-home visit by a provider.

States have chosen to implement different EVV models with many EVV providers and aggregators. This approach has created many challenges for Home Care Agencies, forcing them to use one Home Care Software for agency management and one or more software for EVV. Using multiple solutions leads to operational inefficiencies such as redundant data entry, errors, manual efforts to keep the information accurate, and rejected claims due to mismatch between claims and EVV records. Any decline in operational efficiency will directly impact the bottom line for home care agencies.

CareVoyant is an enterprise-level software platform integrating all aspects of home care agency management, including EVV, in one seamless workflow for home care agencies providing Home and Community Based Services (HCBS). CareVoyant CV Mobile streamlines delivering personal care services and collecting EVV information by simplifying clock in, clock out, and documenting services (tasks) provided to the patient. CV Mobile is integrated with authorization and scheduling to limit providing services without authorization.

CareVoyant's unified EVV Interface framework sends EVV data to any EVV Aggregator designated by the state. The unified interface eliminates manual efforts to send EVV data and reduces claim rejections leading to improved operational efficiency and bottom line.

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CareVoyant’s EVV and CV Mobile Features

  • Integrated EVV and Home Care Agency Management platform

  • Electronic Visit Verification (EVV) using GPS

  • ONE streamlined workflow for EVV with multiple payers and states

  • Continue to use the same EVV platform for both skilled and non-skilled services

  • Clock In, Clock Out, and document tasks using CV Mobile

  • Standard and unified interface with EVV Aggregator for States or Payers.

  • Continuity of operations when aggregators change

  • Integrated with intake, authorization, scheduling, and billing functions

  • Aide care plan integrated with CV Mobile

  • Changes to the care plan are available at the Point of Care in real-time.

  • Demand documentation to accommodate CDS documentation and EVV requirements

  • Send claims only after EVV records are submitted and accepted

  • Eliminate redundant data entry and manual efforts and workarounds

  • Improve Operational Efficiency and bottom line

CareVoyant’s EVV and CV Mobile Features

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