18th CareVoyant User Group Conference 2023

Overview

Join us for the 18th CareVoyant User Group Conference at the Hyatt Regency Hotel in Schaumburg, IL, for three days starting September 20, 2023. We look forward to seeing you all in Schaumburg this year.

We are committed to keeping up with regulatory and technology changes ensuring that CareVoyant continues to evolve. Our goal is to continuously enhance CareVoyant to improve ease-of-use, enable you to do more with less, maximize Operational Efficiency, and improve your bottom line.

During the CareVoyant User Group Conference, you can learn about the latest enhancements and future product roadmap and provide feedback to shape future enhancements together. You will also have the opportunity to network with other CareVoyant users, learn tips & tricks, and discover best practices to make the most out of CareVoyant.

While we prefer to see you in person, we understand that coming to Schaumburg may be impossible for some of you. Therefore, we plan to offer selected virtual sessions for those who cannot attend in person.


Registration

CareVoyant User Group Conference Hotel

Where

CareVoyant User Group Conference will be held in Schaumburg, IL, About 20 miles away from downtown Chicago at the Hyatt Regency Woodfield.

CareVoyant User Group Conference Dates

When

September 20 - 22, 2023.

Wednesday through Friday


Who Should Attend

CareVoyant User Group Conference offers sessions on a wide variety of topics designed to help you get the most out of CareVoyant. Our roundtables will provide opportunities to exchange valuable ideas to get the most out of CareVoyant. We recommend the following groups to attend.

  • Administrators/Management

  • Power Users/Trainers

  • Clinicians

  • Billing and Financial

  • IT


Five Reasons to attend CareVoyant Group User Conference 2023

Five Reasons to attend CareVoyant User Conference 2023

Learn: Are you aware that CareVoyant users usually utilize only 60% of its functions? Discover both new and existing features to enhance your organization's efficiency, productivity, and utilization.

Tips, Tricks, Best Practices: Meet the CareVoyant team in person and learn new tips, tricks, and best practices for using CareVoyant.

Network: Join our conference to meet and connect with others who use CareVoyant. You can learn from their experiences, catch up with old friends, and make new friends.

Shape the Future: Get a preview of our plan to use technology and transform CareVoyant into an Exception Based Management Platform. Be the first to know and shape the future.

Fun: We're not all about work here. Why not have some fun? Join us for a free dinner, drinks, and live music! It's a great way to enjoy your night out.


Photos from previous conferences


Conference Schedule

User Group Conference 2023 Schedule

All Tracks

Opening Session

Both Online & In Person

As a healthcare provider, you likely deal with several ongoing challenges, such as regulatory demands, declining reimbursements, and labor shortages. At CareVoyant, we strive to help you do more with less and enhance operational efficiencies, ultimately boosting your bottom line. In our opening session, we'll discuss how we're utilizing the latest technology to transform CareVoyant into an Exception-Based Management platform, streamlining your operations. You'll have the chance to learn about our product roadmap and provide feedback to help shape our future together.

Business Intelligence Tools and Reports

In Person Only

Join this session to discover the various ways of delivering information to users via Dashboards, Scheduled Reports, and Events/Alerts.

Care Coordination/eFax

Both Online & In Person

Join this session to discover how using CareVoyant eFax can enhance your productivity and efficiency. With this integrated feature, you can electronically fax Plan of Care, Physician Orders, and Clinical notes directly from CareVoyant. The CareVoyant eFax Manager enables you to track outgoing faxes until they are delivered, while the CareVoyant Inbox helps you manage and attach incoming faxes to the relevant patients. Additionally, we'll be discussing the upcoming Care Coordination functions, including sending and receiving clinical documentation (Direct Messages) and Telehealth.

CareVoyant Clinical for Home Health Care

Both Online & In Person

Our team has been working hard to improve CareVoyant Clinical Functions based on the feedback we've received from users like you. In this session, we will showcase some of the latest enhancements, such as Narcotics Count, Problem Area Triggers, and Assessment Copy. These improvements are designed to help you increase efficiency in documentation, improve the quality of care, ensure patient safety, boost employee satisfaction, and enhance patient satisfaction.

CareVoyant Electronic Signature Documents

Both Online & In Person

During this session, CareVoyant will introduce Integrated Electronic Signature Forms. These forms will allow you to easily create, organize, and complete HIPAA Compliant Patient Intake Forms either at the point of care or through the Family Portal. Attend this session to discover how you can simplify your intake document collection process and enhance intake efficiency.

CareVoyant Mobile Enhancements & EVV Implementation

In Person Only

Join us to see the latest enhancements to CV Mobile and Aide Care Plans like batch edits, tasks by schedule and many other new features! This session will also discuss Electronic Visit Verification (EVV). Even if it is currently optional for you, it will soon become mandatory. Attend this session to understand how CareVoyant Integrated EVV works and how it can help you meet your EVV requirements. By offering a standard interface with most state EVV aggregators, CareVoyant Integrated EVV can streamline your EVV process and improve its efficiency.

CareVoyant Validation Framework

Both Online & In Person

Currently, we offer configurable validations for Scheduling, Clinical, and Claims processes. However, we are enhancing the validation framework in CareVoyant to increase efficiency and productivity while enabling Management by Exception. This upgrade automatically detects and alerts users to potential issues, enabling proactive management. The improved framework is currently available for use in the Patient Intake and Employee Information areas, but we intend to expand it to other areas of CareVoyant. Join us in our session to discover how this validation framework can aid you and share your feedback.

Clinical Roundtable

In Person Only

The CareVoyant Clinical Functions can be configured to suit your specific requirements. The CareVoyant Clinical Validations enable you to carry out quality assurance tasks right at the point of care. Attend this session to exchange ideas with other professionals on how they use CareVoyant to enhance the effectiveness of their clinical operations.

Communication in CareVoyant

In Person Only

Would you like to ensure that your communication with patients, families, and employees is HIPAA compliant? Attend this session to discover more about CV Messages, the HIPAA Compliant CareVoyant messaging feature. You can access CV Messages on CV Web, Employee Portal, and Family Portal. Additionally, we will discuss the latest upgrades since our previous user group conference.

Connecting to the CV Hosting and CV Web

In Person Only

Join this session, presented by our support services team, to learn about best practices for logging in and out of CV Hosting, CV Web, and CV Mobile. Tips and tricks will be shared along with an introduction or refresher to the CareVoyant Support Portal.

CV Hosting Technical Updates and Enhancements

In Person Only

Attend this session to gain insights on our updated infrastructure for CV Hosting, aimed at enhancing redundancy and bolstering security. Our tech services team will share their best practices for ensuring reliability and security. This session is ideal for IT professionals or anyone curious about our infrastructure.

Effective Revenue Cycle Management

In Person Only

Revenue Cycle Management starts at Intake and continues through authorization, scheduling, billing, and collections. Join this session to learn how CareVoyant can help you integrate revenue cycle management into your operations. We will review how intake validations, eligibility verifications, claims scrubber, and reports will help you improve your cash flow and bottom line. This session is for you if you are part of the operations in your agency.

Eligibility in the Web

Both Online & In Person

We have completely redesigned and moved CareVoyant Eligibility Verification Functions to the browser. Attend our session to discover how our simplified eligibility functions can streamline your verification process and boost your revenue cycle management team's productivity.

Employee Management in the Web & Home Care Scheduling Highlights

Both Online & In Person

We have moved Employee Management functions to CV Web and the user interface will be similar to Intake functions. You are invited to join us in a session where we will be previewing the new and improved employee information screens. Additionally, we will be sharing the scheduling enhancements that have been completed since our last user conference.

Future of Automation and Artificial Intelligence in Health Care

In Person Only

The healthcare industry has been buzzing about automation, bots, and artificial intelligence. In our upcoming session, we will delve into how these emerging technologies will affect healthcare. Additionally, we'll be sharing our ideas and strategies on how to incorporate automation into CareVoyant to enhance your operational efficiency. Join us for an insightful discussion.

Intake and Financial Roundtable

In Person Only

You're invited to a roundtable discussion on how CareVoyant Intake Functions in CV Web can enhance your referral management and intake process. Additionally, you can share your thoughts on how CareVoyant can improve your billing, AR, and Financial Management process. The session will be led by a CareVoyant Team Member.

Intake in Web

Both Online & In Person

Join us for a session on how CareVoyant Intake Functions in Web can enhance your referral management and intake process. With integrated validations and eligibility verification processes, you'll receive proactive alerts for potential issues and improve your revenue cycle management process and cash flow. We value your feedback and strive to continuously enhance CareVoyant Intake functions.

Optimae IT Case Study

In Person Only

Join the Information Technology team from Optimae Healthservices to find out how they handle devices, users, and other areas of supporting the team!

Scheduling Roundtable

In Person Only

If you're facing challenges related to labor shortage and increased labor costs, it's important to optimize your essential resources by enhancing scheduling efficiency. In this session, you can discover how your peers utilize CareVoyant Scheduling functions to make the most of their resources. You'll also have the chance to learn about CareVoyant's configurable validations and intelligent matching, which can help streamline your scheduling process. The session will be led by a CareVoyant Team Member.

Web Payment Entry, ERA, Credit Cards, and ACH

Both Online & In Person

Join us for a session to discover how our simplified payment entry and Electronic Remittance Advice (ERA) features can enhance your payment posting process. Additionally, we'll explain how CareVoyant's Integrated Credit Card Processing and ACH payment options can greatly increase your productivity.

Web Security, Customization and Setup

In Person Only

We are constantly improving CareVoyant by adding more security and customization features. Attend this session to discover the various security and customization options available to you.

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