Operational Efficiency
WHAT HAPPENS WHEN AGENCIES DO NOT USE AN INTEGRATED PLATFORM?
One of the challenges home care agencies providing more than one home-based service is finding the right software platform to meet the needs of all lines of service. They use multiple software solutions or software suitable for one service, not others. Even when they use the same software for multiple lines of service, they set up a separate patient for each line of service. Such mechanisms lead to redundant data entry and additional manual efforts to maintain the information. Home Care agencies struggle to get a consolidated view of patient information as Clinical and financial information is in different accounts.
Due to the lack of features in the software to provide an integrated view, agencies tend to duplicate the records for employees who provide services across multiple lines of service. Such workarounds increase manual scheduling, overtime calculation, and payroll processing time.
IMPORTANCE OF AN INTEGRATED SOFTWARE PLATFORM
A software platform that supports all home-based services under ONE Software, ONE Patient, and ONE Employee will be essential to improve efficiencies in all aspects of home care agency management. An integrated software platform for all home-based services will bring the following benefits:
Eliminating redundant data entry
One patient to get a consolidated clinical and financial view of the patient
One employee for all services – efficiently manage employee's time and overtime
No need to train employees in multiple software solutions
Improve operational efficiency and the bottom line