Intake Admission

• Use HL7 or Web Services interface to transfer patient information to CareVoyant

• Establish a single patient of record to consolidate all patient information

• Maintain multiple admission records for a patient to track historical clinical and financial records for each admission.

• Use multiple concurrent admission records to maintain clinical and financial records for services provided through different lines of service

• Verify eligibility in real time or in a batch mode.

• Scan and attach photos and other documents to patient records

Service Authorization

• Establish the Physician Plan of Care and the services required by the plan of care

• Establish the authorization record for the patient manually or through an interface

• Establish authorized visits

• Use Authorization Manager to manage expiring authorizations

• Integrate authorization with billing functions to link authorization numbers to claims

Billing & Accounts Receivable

• Integrate Billing and Accounts Receivable functions with patient registration, eligibility verification, authorization, and collections

• Bring Billing and Accounts Receivable functions together for multiple lines of business

• Verify eligibility in real time or batch mode using ANSI 270/271 formats

• Bill for Medicaid, Insurances, Manage Care companies or county waiver programs

• Handle UB04 and 1500 requirements (Paper and Electronic) together

• Use Claims Scrubber to identify and correct claim errors before sending the claims

• Automatically generate of secondary claims

• Use statement functions manage private pay patients

• Use ERN functions to electronically import insurance payments

• Use Collections Manager streamline and mange claims and accounts collections

• Use GL Interface to send account receivables information to General Ledger

Events & Alerts

• Enables proactive detection, notification and management of events & exceptions

• Examples of Events: New Admission, Patient Discharge, Expiring or Expired Authorizations, Missed Shifts/Visits, etc.

• Provides data entry alerts through instant Alerts

• Schedule Events to run at predetermined time

Reporting

• Use robust library of Clinical, Financial, Scheduling, and Census reports to meet reporting requirements

• Schedule reports to run and be delivered to selected users, patients, and field staff

• Reports can be grouped and assigned by User or User Role

• Virtually unlimited reporting options with the ability to modify existing reports ore create new reports

• Save reports as a PDF, CSV, Excel, TIFF or XML files

Dashboards

• Proactively monitor key performance indicators by organizing information charts in one screen

• View key metrics in timely manner and take corrective action

• Group and assign charts as dashboards by User or User Role

• Option to create agency defined Dashboards 

CV Message Center

• One common area to view all communications and alerts

• Alerts from Scheduling, Events & Alerts, and Report Scheduler to Employee’s and Patient’s Inbox

• HIPAA compliant messaging application for internal communications

• Send messages to CareVoyant users, Patients and Employees

Integrated Software

Use CareVoyant Software to manage all aspects of one or more lines of service – Private Duty Nursing, Private Duty Non-Medical Personal Care, Home Health, Outpatient Therapy, CCRC, Medical Billing.

Power of ONE/Single System of Record

Maintain all clinical and financial information under ONE Patient and ONE Employee record for all lines of service.

Operational Efficiency

CareVoyant brings Operational Efficiency by automating many key functions and providing alerts – Authorization Management, Intelligent Matching for schedules, calculating travel times & miles, validations for charges & payroll and claims scrubber etc.

Compliance

CareVoyant keeps your organization compliant with seamless integration between Intake, Authorization, Scheduling, Clinical Documentation and Billing and providing validations at various stages.

Revenue cycle - Billing and cashflow

CareVoyant handles all disparate and complex billing requirements for Medicare, Medicaid, Managed Care, Private Insurance and Private Pay. With a built-in claim scrubber, you can send clean claims significantly improving cash flow.

Reporting

CareVoyant reports and dashboards put real time information at you finger tips to effectively mange your organization. Option to customize and schedule reports will proactively get the information to your inbox.

Partnership

It a partnership, not a transaction. At CareVoyant, innovation starts with us listening to your everyday observations, ideas, and requirements and translating them to solutions that enable clinical and business excellence.

Scalable

Your workforce is mobile and so is CareVoyant. Our Cloud-based application ensures that you do not have to worry about growth across multiple geographic locations and service lines.