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This blog will examine five software features that will help Home Care Agencies get the most out of the staff they already have.

Overview

In today’s environment of employee scarcity, Home Care Agencies often find themselves wondering,

““How can I keep up with growing demand for services with fewer staff?” ”

Home Care Agencies have multiple strategies to respond to the growing pressure to perform, like refining training and onboarding, hiring events, and improving interviewing processes. However, one thing Home Care Agencies can count on to meet growing demand with fewer staff is Home Care Scheduling Software to optimize employee utilization.

5 Features to Optimize Employee Utilization

The right Home Care Scheduling Software for agencies will be integrated, use Intelligent Matching, and manage scheduling for multiple services efficiently from one scheduling screen. This blog will examine five software features that will help Home Care Agencies get the most out of the staff they already have.

1. Intelligent Matching

Schedulers spend a vast majority of their time finding the right employee for a shift based on preferences, overtime, skill level, travel time – the list goes on. With all these considerations, it only makes sense for Home Care Agencies to invest in Home Care Scheduling Software that automates the scheduling process.

The right Home Care Scheduling Software will not only optimize the scheduler’s time but will also optimize caregiver and clinician utilization.

2. Multiple Services

Home Care Agencies that provide multiple services juggle complicated schedules for their caregivers and clinicians. For just one nurse’s schedule, a scheduler may have to account for split shifts, shift differentials, and overtime. This is on top of availability, distance, preferences, and visit authorizations.

The right Home Care Scheduling Software will make shift and visit-based scheduling a breeze through multiple schedule views.

3. Employee Portal

Inevitably, schedulers will have to make calls to find field staff to take an open shift. This takes time, potentially creates strife, and runs the risk of scheduling into overtime. Home Care Agencies can optimize scheduling operations by utilizing one employee portal for all scheduling purposes.

The right Home Care Scheduling Software will optimize scheduling operations by reducing the time it takes for a schedule to find the right employee to take a shift.

4. Compliance

Home Care Agencies know that scheduling, payroll, and billing are intertwined. Scheduling outside of authorization, duplicate schedules, overtime, and missed shifts can affect claims and paychecks, which directly impacts revenue.

The right Home Care Scheduling Software will optimize employee utilization by using configurable validations to proactively alert the schedulers about potential issues at the point of scheduling.

5. Integrated Scheduling

Schedulers will thank Home Care Agencies that invest in tools that make scheduling more efficient. Home Care Agencies will thank themselves for utilizing Home Care Software that integrates scheduling with all other aspects of agency management.

The right Home Care Scheduling Software makes scheduling easier for the scheduler, makes billing more efficient for billers, and makes field staff schedules more predictable, improving employee satisfaction across the board.

Conclusion

Schedulers are familiar with the everyday balancing act of handling multiple caregivers, clinicians, patients, services, and everything in between. Home Care Agencies can optimize employee utilization – and make schedulers’ lives easier – by investing in Home Care Scheduling Software. The right Home Care Scheduling Software will use intelligent matching to make agencies providing multiple services more efficient. It will use one employee portal to optimize the scheduler’s time. Finally, the right Home Care Scheduling Software will be integrated to detect exceptions for cleaner schedule creation and make all aspects of running a Home Care Agency more efficient.

About CareVoyant

CareVoyant is a leading provider of cloud-based integrated enterprise-scale home health care software that can support all home-based services under ONE Software, ONE Patient, and ONE Employee, making it a Single System of Record. We support all home based services, including Home Care, Private Duty Nursing, Private Duty Non-Medical, Home and Community Based Services (HCBS), Home Health, Pediatric Home Care, and Outpatient Therapy at Home.

CareVoyant functions – Intake, Authorization Management, Scheduling, Clinical with Mobile options, eMAR/eTAR, Electronic Visit Verification (EVV), Billing/AR, Secure Messaging, Notification, Reporting, and Dashboards – streamline workflow, meet regulatory requirements, improve quality of care, optimize reimbursement, improve operational efficiency and agency bottom line.

For more information, please visit CareVoyant.com or call us at 1-888-463-6797.