The Home Health Care Wire
Your source for CareVoyant and industry news. September 04, 2025
Caregiver-Patient Matching in Home Care
Finding the right caregiver is more than just filling a shift. It’s about building trust and continuity. Many agencies still rely on outdated, one-size-fits-all approaches that overlook personal preferences or real-time availability. This mismatch can lead to patient dissatisfaction, high caregiver turnover, and inconsistent care delivery.
Home care scheduling software makes this process easier and more accurate. By leveraging technology to manage caregiver profiles, availability, and patient preferences, agencies can streamline matching decisions and deliver truly patient-centered care, tailored to each individual’s unique needs.
In February 2025, AHCCCS announced EVV 2.0, marking a major shift in EVV compliance. With the expiration of its contract with Sandata, AHCCCS is developing an in-house EVV aggregator, set to launch on October 1, 2025.
While Arizona's EVV data aggregation is changing, CareVoyant remains ready. CareVoyant’s integrated Home Care EVV Software has passed interface testing for Sandata and meets all AHCCCS requirements outlined in the EVV Alternate Provider Review Tool.
Selecting the right software is essential to enhancing operational efficiency, improving client outcomes, and growing your bottom line. When deciding on the right fit, it can be easy to fall into a common snare: investing in software that promises end-to-end capabilities, but relies on multiple platforms for a truly complete software suite.
Software that relies on multiple platforms to handle multiple lines of service, or multi-state operations, creates operational challenges that are hard to get around. Think data silos, duplicate patient profiles, interrupted care coordination, and inconsistent reimbursement patterns. CareVoyant offers ONE software for ALL home-based services. That means your agency can run all operations efficiently under ONE platform, sans headache.
Home Healthcare Industry News
GUIDE Model Delivers Critical Dementia Support
The GUIDE Model—which stands for Guiding an Improved Dementia Experience—is the first CMS innovation designed specifically to support individuals with dementia and their caregivers through coordinated clinical services, respite care and caregiver education.
CMS rescinds inaccurate OASIS guidance, quelling alarm, Alliance reveals
The Centers for Medicare & Medicaid Services in July published incorrect guidance requiring home health agencies to collect Outcome and Assessment Information Set (OASIS) data for outpatient therapy services provided to clients.
ABOUT CAREVOYANT
CareVoyant is a leading provider of cloud-based integrated enterprise-scale home health care software that can support all home-based services under ONE Software, ONE Patient, and ONE Employee, making it a Single System of Record. We support all home based services, including Home Care, Private Duty Nursing, Private Duty Non-Medical, Home and Community Based Services (HCBS), Home Health, Pediatric Home Care, and Outpatient Therapy at Home.
CareVoyant functions – Intake, Authorization Management, Scheduling, Clinical with Mobile options, eMAR/eTAR, Electronic Visit Verification (EVV), Billing/AR, Secure Messaging, Notification, Reporting, and Dashboards – streamline workflow, meet regulatory requirements, improve quality of care, optimize reimbursement, improve operational efficiency and agency bottom line.
For more information, please visit CareVoyant.com or call us at 1-888-463-6797.