7 Must Have Software Features for HCBS

The Home Health Care Wire 

Your source for CareVoyant and industry news. January 11, 2024

Essential Features for Home and Community Based Services Software

Medicaid beneficiaries are increasingly receiving LTSS through HCBS. In fiscal year (F.Y.) 2016, Medicaid programs spent approximately $94 billion on HCBS. The federal government and the states spent $116 billion on Medicaid home and community-based services (HCBS) in F.Y. 2020, serving millions of elderly adults and people with disabilities. That is a significant increase in HCBS spending.

Home Health Care Agencies looking for growth and expansion should consider HCBS services as one of the options.

This blog will discuss 7 must-have software features required to manage HCBS Home Care Agencies efficiently.

Home Care Agencies providing Home and Community-Based Services (HCBS) face many challenges in implementing EVV solutions to meet CURES Act requirements. Home Care Agencies should take a holistic approach in finding the right home care software partner to implement EVV rather the settling for the solutions provided by the state or managed care providers. Taking an integrated approach will improve operational efficiency and the agency's bottom line.

This blog will review the key factors Home Care Agencies should consider in selecting the right home care software to implement EVV in their agencies.

Home Care Agencies providing more than one home-based service often use different software solutions for different lines of service. The use of multiple software is not only cumbersome – it is also uneconomical. It leads to operational inefficiency as agency employees must log in to multiple software to perform clinical, financial, and administrative tasks.

Home Care Software that can be used across multiple lines of business can alleviate operational inefficiency by providing a platform that integrates intake, authorization, scheduling, clinical documentation, billing, payments, payroll, and reporting. Integrated Home Care Software should also include EVV, HIPAA-compliant communication, and care coordination so Home Care Agencies can manage all aspects of business with one Home Care Software.


Home Healthcare Industry News

Nearly All Community-Based Providers Faced Moderate To Severe Staffing Shortages In 2023

About 95% of providers indicated that they had moderate or severe staffing shortages over the past year, while 77% turned away new referrals due to those staffing shortages.

Worse yet, 72% of respondents reported difficulty adhering to quality standards due to those staffing woes.

7 health tech predictions for 2024

In 2024, the healthcare technology industry will expand to make clinicians’ lives easier, exerting its influence on more aspects of the patient experience. This needed growth will affect how patients connect with their clinicians, influence which treatment plans are offered to them and enhance the comprehensiveness of health information available about them. With clinician burnout, we have hit a critical point where health tech must step in to improve the experience of clinicians and patients.


ABOUT CAREVOYANT

CareVoyant is a leading provider of cloud-based integrated enterprise-scale home health care software that can support all home-based services under ONE Software, ONE Patient, and ONE Employee, making it a Single System of Record. We support all home based services, including Home Care, Private Duty Nursing, Private Duty Non-Medical, Home and Community Based Services (HCBS), Home Health, Pediatric Home Care, and Outpatient Therapy at Home.

CareVoyant functions – Intake, Authorization Management, Scheduling, Clinical with Mobile options, eMAR/eTAR, Electronic Visit Verification (EVV), Billing/AR, Secure Messaging, Notification, Reporting, and Dashboards – streamline workflow, meet regulatory requirements, improve quality of care, optimize reimbursement, improve operational efficiency and agency bottom line.

For more information, please visit CareVoyant.com or call us at 1-888-463-6797.

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