Private Duty Nursing

CareVoyant Software Platform helps Private Duty Nursing Home Care Agencies to manage unique scheduling, authorization, billing, and documentation requirements – eMAR, eTAR, and Electronic Care Flow Sheet.

Private Duty - Non-Medical personal Care

CareVoyant Software Platform enables Private Duty Non-Medical/Personal Care agencies to efficiently manage complex authorization, schedule, billing, and EVV requirements for Medicaid, Managed Care, and Private Pay patients.  

Home and Community-Based Services (HCBS)

CareVoyant Software Platform is uniquely suited for Home Care Agencies providing Home and Community Based Services (HCBS) and Consumer Directed Services (CDS) under Medicaid and Medicaid waiver programs. CareVoyant manages complex authorization, schedule, billing, and EVV requirements.    

Home Healthcare Software

CareVoyant Software Platform is designed to efficiently manage Home Health Agencies providing Medicare Certified Home Health Services. Seamless integration with Intake, Scheduling, Clinical Documentation, PDGM, and Billing improves efficiency.

Pediatric Private Duty Nursing Software

CareVoyant Software Platform helps Pediatric Home Care Agencies to efficiently manage unique scheduling, authorization, billing, and documentation requirements – eMAR, eTAR, Electronic Care Flow Sheet. We enable agencies to improve utilization and efficiency.

Robust, yet easy to use comprehensive and customizable software!

Carevoyant allows multiple admissions (one for each payer) within One Patient Medical Record. All of its components including intake, scheduling, clinical, Document management, Reports (automated reporting can be set up to receive reports as needed or desired), KPI Dashboards, EVV, billing, payroll etc are very well designed to maximize workflow. It has great support and development teams, they help within minutes, and they are always open to suggestions for enhancements.

Other software may "appear" to be easier to use but they end up being more tedious in the end (from self-experience) because they lack the tools needed to be a top-of-the-line Agency!

James Martin, RN/CEO Administrator

A versatile product for home care agencies with unique needs

Before CareVoyant, we did not have a product that could meet all of our needs. Specifically, we needed a robust scheduling functionality for our private duty service, a reliable EVV option, an electronic care plan for private duty that could be revised in real time, and solid home health software that helps meet Medicare's ever- changing requirements.

CareVoyant is very customizable and a robust option to address unique service lines. My agency has been able to integrate specialty program content into CareVoyant's highly customizable care plan and create very specific care plans for private care clients. Their EVV works very well and has been been readily adopted and utilized even by technologically challenged caregivers.

Jean Gonynor, Administrator

The CareVoyant solution covers all our home care processes

CareVoyant covers all our home care processes, beginning with new patient intakes, real-time scheduling and reporting, maintaining patient charts, processing claims, receiving remittance, maintaining patient financial accounts, maintaining caregiver records, and interfacing with Dynamics for payroll and general ledger accounts. The software remains current with federal Medicare standards, yet is flexible enough to support state regulations for any skilled or non-skilled services.

The CareVoyant solution fulfills the electronic verification visits (EVV) requirements of federal and state by providing employees with a smartphone mobile app, telephony, and/or electronic keys which is integrated into their software.

Dean Smith, Director of Technology

Integrated Software

• ONE Software for all Home-Based Services - Private Duty Nursing, Non-Medical Personal Care, Home and Community Based Services (HCBS), Home Health, Pediatric Home Care

• ONE Patient and ONE Employee Record for all services

• Single Source of Truth for clinical and financial records

Intake and Admission

• Establish a Single Patient Record for one or multiple lines of service

• Consolidate all clinical and financial records under ONE Patient record for all services or multiple admissions

• Real-Time and Batch Eligibility Verifications

• Configurable validations to proactively catch intake errors

• No redundant data entry

Service Authorization and Plan of Care

• Manage Insurance, Medicaid, or Managed Care Service Authorizations and Plan of Care

• Service Authorization & Plan of Care are linked to Intake, Scheduling, Clinical, and Billing

• Prevent scheduling and billing outside of authorizations

• One place to manage all authorizations and Plan of Care

Advanced Scheduling

• Most advanced scheduling manages schedules by hour, shift, or visit with multiple schedule views

• Multiple schedule views improve ease of use for field staff and schedulers

• Manage Shift Offers, Split Shift, Shift Differential, and Overtime

• Maximize staff utilization with Intelligent Matching by distance, availability, skills, patient preferences, etc.

• Configurable validations prevent scheduling errors

Real Time Schedule Monitor

• Monitor shifts, visits, and exceptions in real-time

• Alert office staff to Late Start, GPS Mismatch, Late End, Missed Tasks, etc.

• Locate the employee when an employee is late for a shift or visit and proactively notify the patient

• View employee documentation during a shift or visit

Clinical and Point of Care

• Access all clinical information at Point of Care

• Integrated with Intake, Order Entry, Plan of Care (485), Scheduling & Billing 

• Complete SOC/ROC assessments and create Plan of Care (485) and OASIS

• Document Medication Administration (eMAR) and Treatment Administration (eTAR)

• Document continuous care Using Electronic Care Flow Sheet

• Real-Time Alerts for missed Medications, Treatments, Interventions, or Measurements

• Real-time availability to changes in Medication, Treatment, and Care Plan at Point of Care

• Configurable and intelligent validations to improve quality of care.

EVV interfaced with State Aggregators

• EVV integrated with Intake, Scheduling, and Billing

• Streamline Personal Care delivery to patients with CV Mobile

• Clock-In, Clock-Out and Document services (tasks) provided

• Electronic Visit Verification (EVV) using GPS or FVV devices

• Standard interface with all major EVV aggregators — including Sandata, HHAeXchange, Netsmart, Tellus, CareBridge, and every state-designated aggregator

• Manage EVV compliance across multiple states from one platform — no separate tool per state

Billing and Accounts Receivables

• Manage disparate billing requirements for Medicaid, Medicare, Insurance, and Private Pay

• Create claims in 1500, UB, or Paper Invoice format and send patient statements

• Use configurable Claim Scrubber to send clean claims and improve cash flow

• Robust financial reporting and dashboards to analyze financial performance

• Integrated with Intake, Authorization, and Scheduling

• Option to submit claims directly to payers

Payroll Integration

• ONE Employee Record to optimize payroll for multiple services

• Maintain different pay rates by employee, services, payer, and patient

• Overtime management, shift differentials and auto calculation of travel miles and time.

• Auto calculation of travel miles, travel time, overtime, shift, weekend, and holiday differentials

• Interface with payroll services and software – ADP, Paychex, QuickBooks, GP Dynamics, etc.

• Interface with Earned Wage Access Providers

Family Portal

• HIPAA compliant and secure portal to share scheduling, clinical, and billing information with patients and families.

• Improve communication with Patients and Families

• Link one or more patients to a portal login

• Allow the patient's family to send and receive messages through HIPAA compliant CV Secure Messaging

Employee Portal

• HIPAA compliant and secure portals to communicate with employees.

• Access Schedules, Shift Offers, Available Shifts, and Demographic Information

• View Shift Offers and Available Shifts before accepting the Offer or Applying for shifts

• Securely communicate with other CareVoyant users or Patients

• Use iOS or Android phones

Care Coordination

• Integrated eFax and Care Coordination solution in CareVoyant

• Send eFax directly from the Plan of Care, order entry, and clinical notes

• Receive eFax and attach incoming fax documents to patients

• Send and receive Direct/CCD Messages to and from other providers (HIE, Hospitals).

Reports

• A robust library of Clinical, Financial, Scheduling, and Census reports meeting reporting requirements

• Assign reports by User or User Role

• Schedule reports to run and be delivered to selected users and field staff

• Save reports as PDF, CSV, Excel, TIFF, or XML files

Dashboards

• Proactively monitor key performance indicators by organizing information charts on one screen

• Group and assign charts as dashboards by User or User Role

• View key metrics in a timely manner and take corrective action

INTEGRATED SOFTWARE

Use CareVoyant Software to efficiently manage one or more lines of service – Private Duty Nursing, Private Duty Non-Medical Personal Care, Home and Community Based Services (HCBS), Home Health, and Pediatric Home Care.

POWER OF ONE/SINGLE SYSTEM OF RECORD

CareVoyant improves Operational Efficiency in all aspects of agency management by reducing manual efforts, automating key processes, and providing proactive alerts and validations. Alerts include: Eligibility Verification, Intelligent Matching for schedules, proactive clinical alerts, travel miles & times, configurable validations for charges & payroll, claim scrubber for billing, and scheduled reports.

OPERATIONAL EFFICIENCY

CareVoyant brings Operational Efficiency by automating many key functions and providing alerts – Authorization Management, Intelligent Matching for schedules, calculating travel times & miles, validations for charges & payroll and claims scrubber, etc.

SCALABLE

Grow your home care agency with a scalable and configurable software platform. CareVoyant will grow accommodate your growth across the multiple geographic locations and services. 

COMPLIANCE

CareVoyant keeps your agency compliant with various regulations through configurable validations at each stage from intake through billing – Frequency mismatch with authorization or plan of care, incomplete clinical documentation at point of care, claims scrubber for clean claims etc.

SCHEDULING

CareVoyant makes it easy and efficient to manage scheduling with constantly changing and demanding requirements. CareVoyant assists schedulers through intelligent matching, scheduling within authorized care, overtime management, shift differentials, and split shifts. 

Watch this video to learn more

REVENUE CYCLE - BILLING AND CASHFLOW

CareVoyant handles all disparate and complex billing requirements for Medicare, Medicaid, Managed Care, Private Insurance and Private Pay. With a built-in claim scrubber, you can stay compliant and send clean claims significantly improving cash flow.

REPORTING

CareVoyant reports and dashboards put real time information at you finger tips to effectively manage your home care agency. Option to customize and schedule reports will proactively get the information to your inbox.

Communication

Effective communication is very critical for efficient management of your home care agency and high quality of care. CareVoyant tools – Secure Messaging, Communication Logs, Portals, Care Coordination, Schedule Monitor – facilitate communication among employees, patient families, and care professionals. 

PARTNERSHIP

It a partnership, not a transaction. At CareVoyant, innovation starts with us listening to your everyday observations, ideas, and requirements and translating them to solutions that improves your quality of care and operational efficiency.